Senior Learning and Development Specialist

Avenue Living Residential • Calgary, AB

2d

About The Position

Avenue Living Residential is Western Canada's fastest-growing private rental properties operator, with an expanding presence in Alberta, Saskatchewan, and Manitoba. We believe in bringing people together and building relationships, we are proud of every day. Our core values guide our actions, and our people bring our mission to life. We are committed to providing safe and welcoming accommodations while being responsive to our resident’s needs with efficient execution. Our innovative teams work together to deliver both quality and value to our residents as we pride ourselves in creating communities that are a safe and comfortable place to call home. At Avenue Living Residential, we ensure our team members are provided with a place to develop careers that are challenging and rewarding so everyone can realize their full potential. We know our people are our biggest brand ambassadors and create our culture. We believe when we take care of our team members, they can then extend that Duty of Care to our residents and business partners. We look for team members who are collaborative, creative, and In It Together. Individuals who are accountable, consistent, resourceful, and responsive. Those who can take initiative, seek feedback and demonstrate grit in overcoming challenges and adapting to change. If you are wondering if the grass is greener here at Avenue Living Residential, you can take comfort in knowing that through our common purpose we build relationships we are proud of every day. By focusing on leadership excellence, employee engagement, and quality service-combined with a continuous improvement mindset, we give you the green light to create meaningful connections and memorable experiences. Fostering a positive environment where people feel energized and empowered to have sustainable results. In addition to our team members, we also want our planet to thrive. Avenue Living Residential is committed to a green future by enhancing our properties with features such as environmentally friendly water management procedures, improved heating and cooling systems, solar panels, and upgraded air filtration technology.

Requirements

• 5–8 years of experience in learning and development, organizational development, or process improvement roles
• 5+ years of experience facilitating training programs and managing change initiatives
• Bachelor's and/or an advanced degree in Instructional Design, Adult Education, Human Resources, Organizational Development or related field
• Proven track record of successful project management and cross-functional collaboration
• A deep understanding of adult learning theory, instructional design, and e-learning methodologies is essential.
• Experience working with senior leadership and managing stakeholder relationships

Nice To Haves

• Professional certifications, such as the Certified Training and Development Professional (CTDP) or Certified Change Management Professional (CCMP), are highly desirable.
• Professional certifications in training, instructional design, or adult learning (e.g., CPTD, APTD). Relevant certifications in project management or change management (e.g., PMP, Prosci, CCMP) considered an asset.

Responsibilities

• Conduct comprehensive research to understand stakeholder perspectives, assess organizational needs, and define requirements for strategic learning and change initiatives.
• Consult with functional leaders to diagnose performance gaps and evaluate strategic options, negotiating outcomes and timelines to ensure the right problems are solved. Balance stakeholder expectations with organizational goals to drive high-impact learning strategies.
• Executes the end-to-end ADDIE (Analyze, Design, Develop, Implement and Evaluate) process to create a variety of engaging large-scale learning experiences and support materials grounded in learning best practices.
• Architect large-scale learning journeys and high-impact programs, acting as a "product owner" for Avenue Living Communities that align with business objectives and support organizational transformation.
• Pull and compile assessment data to evaluate program-wide effectiveness and long-term impact on organizational performance.
• Participate actively in creating and communicating organizational change strategies, ensuring alignment with business transformation goals.
• Develop detailed project plans and provide leadership support to drive projects to successful completion, including coordinating cross-functional teams and managing project timelines, resources, and deliverables.
• Contribute to the oversight and governance of Learning Management System (LMS), ensuring it is effectively utilized and staying current on emerging learning technologies.
• Perform other duties as assigned to support the organization's learning and development goals.

Benefits

• competitive compensation package
• group benefits plan
• GRSP Matching Program
• discretionary bonus program for select roles
• Employee Referral Program
• employee centric culture
• generous award and recognition program
• discounted monthly rent in Avenue Living Communities’ properties
• employee discount and savings program through industry partnerships and Perkopolis

What This Job Offers

• Job Type: Full-time
• Career Level: Senior