Senior Lead Systems Engineer, AI & Automation
About The Position
At Braze, we are seeking a Senior Lead Systems Engineer passionate about building the next generation of enterprise technology through automation, software engineering, AI, and intelligent integrations. This role involves architecting scalable solutions that connect Braze's systems and redefining employee interaction with IT through conversational experiences, automation, and self-service. The engineer will lead complex technical initiatives from concept to delivery, building integrations across platforms like Slack, Okta, Workday, Atlassian, GitHub, and Google Workspace. Collaboration with Security, Infrastructure, Product, and IT teams is key to building reliable, scalable solutions that reduce operational overhead and enhance the employee experience. This position goes beyond traditional systems engineering, focusing on solving business problems through software, APIs, automation, and AI, and shaping the long-term strategy for enterprise integrations, intelligent workflows, and agentic experiences. The team values reliability, resiliency, scalability, extensibility, and thoughtful engineering, with a shared sense of ownership and a drive to automate manual work and embrace emerging technologies.
Requirements
- 8+ years of experience designing enterprise-scale integrations and automation across modern SaaS environments
- Strong software engineering background with experience building APIs, integrations, automation, or platform services
- Proficient in one or more programming languages such as Python, Go, TypeScript, or JavaScript
- Experienced working with REST APIs, webhooks, OAuth, SCIM, GraphQL, and modern authentication standards
- Familiar with enterprise platforms such as Okta, Workday, Slack, Atlassian, GitHub, Google Workspace, or similar SaaS ecosystems
- Skilled in designing scalable architectures that balance business requirements, security, and operational simplicity
- Experienced collaborating across engineering, security, infrastructure, and business teams to deliver impactful technical solutions
- Passionate about leveraging AI, automation, and software engineering to solve operational challenges
- Curious, collaborative, and motivated by continuous improvement and thoughtful systems design
Nice To Haves
- Experience implementing AI agents, MCP integrations, LLM-powered workflows, or enterprise AI platforms
- Experience with Terraform, Infrastructure as Code, or cloud automation tooling
- Experience with event-driven architectures, message queues, or serverless technologies
- Experience integrating Workday, Okta, Atlassian Cloud, Slack Platform, GitHub Enterprise, or Google Workspace APIs
- Familiarity with cloud platforms such as AWS, GCP, or Azure
- Experience building internal developer platforms or enterprise integration frameworks
- Experience supporting high-growth SaaS organizations with complex enterprise technology environments
Responsibilities
- Design and build intelligent automation that streamlines business processes across enterprise platforms, leveraging AI, agentic workflows, and modern integration patterns.
- Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications.
- Help evolve how employees interact with IT by building conversational interfaces and self-service experiences.
- Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together.
- Evaluate, pilot, and implement emerging AI technologies, large language models, MCP integrations, and agent frameworks.
- Build reusable automation frameworks, integration services, and internal tooling.
- Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements.
- Continuously research emerging technologies, integration capabilities, and AI advancements.
- Contribute to enterprise platform strategy and long-term technical roadmaps.
- Provide technical leadership on complex initiatives while mentoring engineers on automation, integration, and software engineering best practices.
Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
