Senior Lead Principal Consultant

Cohesity•Durham, NC

7d•Hybrid

About The Position

Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale. We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design. Join us on our mission to shape the future of our industry. Are you ready to join a team of ambitious professionals and help us simplify the world of data management? As an Implementation Specialist, you will play a critical role in crafting, configuring, operating, and improving our customers' Cohesity infrastructure. Your expertise will enable us to successfully implement data protection, file-sharing, operational recovery, and data security solutions. The ideal candidate has considerable experience both implementing technical solutions as well as enabling others through training and documentation. Experience in data center operations, working with change controls, change freeze windows, address and interaction with internal support teams as well as external vendors is essential. This role requires a U.S. Secret or Top Secret security clearance, which per federal regulations requires U.S. citizenship.

Requirements

Secret or Top Secret Security Clearance
Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
10+ years of experience
Operating Systems – Linux, Windows
Data Protection
Server Virtualization (VMware, Hyper-V, Nutanix)
NoSQL, Oracle, SQL
Data Migration
BIOS level bootstrap OS installation
Disks – SSD NVME, HDD, SSD M2
10 Gb / 25 Gb / 40 Gb / 100 Gb Network cabling
Basic TCP/IP Networking – IPv4, DNS, NTP, Firewall

Nice To Haves

Public Cloud Infrastructure (AWS, Azure, GCP)
Public Cloud Storage (AWS S3, AWS Glacier, Azure Blob)
Network Attached Storage (Isilon, NetApp)
Advanced Networking Options – IPv6, LACP, Tagged VLANs
Disaster Recovery/Business Continuity Planning
Data Replication
Data Compression and Deduplication
Other Database Types - Protection and Recovery
Scripting (bash, Python, PowerShell)
Automation using REST API
Technical drawings using Visio, Lucidcharts, or similar
Hardware experience with qualified vendor systems: HPE, Cisco, Dell, Fujitsu & Lenovo
Project management skills including completion of objectives and progress communications
Strong verbal communication/presentation skills
Strong written skills and attention to detail
Ability to guide others and help make them successful with Cohesity
Self-starter with excellent organization and planning skills

Responsibilities

Utilize your technical knowledge and intuition for business to help Cohesity customers design and operate their data protection and data security solutions.
Work closely with customers to resolve technical obstacles and tackle unique challenges.
Foster effective communication and collaboration between customers and our Engineering, Sales, Support, and Technical Marketing teams.
Proactively resolve any issues which could impact data recovery operations.
Identify any opportunities for improvements or additional product sales.
Configure and improve operational reporting to ensure flawless performance.
Identify and address any issues that may affect data recovery operations.
Collaborate with our technical teams to keep system software up to date and configured according to recommended standard processes.
Discover ways to improve products and increase customer satisfaction through identifying areas for improvement and additional sales opportunities.
Facilitate contract renewals by providing technical validation and reporting.
Develop and maintain positive relationships with key personnel in the customer’s organization.
Provide leadership and support for any data recovery or Smart-Files related issues.