Senior Lead Platform Engineer, Property Technology

Hilton•McLean, VA

4d•$110,000 - $160,000•Hybrid

About The Position

This role is based at one of our corporate offices in McLean, VA, Dallas, TX or Memphis, TN. This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Lead Platform Engineer, Property Technology, you will bring your technical skills to a hospitality company with an award-winning culture. On the Software Engineering Property Platform team reporting to the Senior Director New Venture Delivery, you will support projects including defining and delivering technology capabilities for Hilton's Strategic Properties.

Requirements

Seven (7) years of professional work experience in Product, Technology or related field
Three (3) years of experience leading teams or projects in a technology environment
Three (3) years of experience in Hotel/Hospitality Operations
Understanding of core hotel operations concepts and technology use cases
Relationship skills to effectively support property and business stakeholders and to drive internal and external technology partners
Skills to accurately convey functional requirements to technical teams and progress reporting to stakeholders and leaders
Proficiency with PowerPoint and CoPilot
Skills to overcome product and technical challenges to meet delivery commitments and remove barriers to progress
This is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, Memphis)
Willing to travel ~20%

Nice To Haves

Bachelor's Degree, or Associate's Degree plus 6+ years of Product/Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
Ten (10) + years of professional work experience in Technology or related field
Experience with Property Management Systems (especially Opera PMS)

Responsibilities

Define the product strategy for Hilton's Opera Cloud platform and enterprise capabilities.
Lead backlog prioritization, roadmap planning, and sprint planning activities.
Lead a small team of senior Business Analysts by fostering a culture of accountability, collaboration, innovation, and customer-centric decision-making.
Establish team goals, development plans, and performance metrics.
Facilitate executive-level discussions regarding priorities, risks, and timelines.
Manage and influence strategic partnership with Oracle and other third-party vendors supporting Opera Cloud solutions.
Support PMS strategy, including leading the evaluation, analysis, and implementation of new PMS solutions.
Partner with Hilton's business teams, technology teams, and vendors to understand and detail technology needs and to transform those requirements into deliverable solutions.
Partner with development, QE, and vendor teams to deliver new functionality and enterprise capabilities.
Drive Hilton Technology teams and vendors/partners to deliver quick product enhancements and resolution on open issues and drive new improvements.
Develop and deliver executive stakeholder updates, status reporting, and governance materials.
Establish KPIs and success metrics to measure adoption and enhance hotel operations.

Benefits

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what's next
Hilton Annual Incentive (Bonus) Plan