Senior Lead Network Cloud Architect (RapidScale)

Cox Communications • Raleigh, NC

1d • Hybrid

About The Position

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.

Requirements

• Bachelor’s degree and 8 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 6years’ experience; a Ph.D. and 3 years’ experience in a related field; or 12 years’ experience in a related field
• Strong expertise in network infrastructure design, implementation, and operations across firewalls, switches, routers, and load balancers
• Proven ability to manage and execute complex technical projects in a cloud or data center environment
• Deep understanding of networking protocols including OSPF, BGP, and HSRP
• Strong troubleshooting and problem-solving skills with the ability to proactively identify and resolve issues
• Comfortable working in a fast-paced, high-demand environment with a 24x7 on-call rotation

Nice To Haves

• Experience with VMware technologies (vSphere, NSX, vCD, ESXi)
• Experience with modern network architectures (e.g., Spine and Leaf)
• Hands-on experience with FortiGate firewalls and Cisco/Arista networking equipment
• Experience with monitoring and logging tools (SolarWinds, PRTG, SNMP, Syslog)
• Experience with backup and DR tools (VEEAM, Zerto)
• Experience with VPN configuration and optical transport
• Familiarity with VDI solutions (Citrix, AVD, HDaaS)
• Scripting experience (PowerShell, PowerCLI, Perl, or similar)

Responsibilities

• Design, implement, and maintain network and cloud infrastructure across multi-tenant environments, including compute, storage, networking, hypervisors, backups, disaster recovery, and monitoring
• Lead and support critical incident response (P1) and provide escalation support for complex technical issues
• Drive initiatives to improve performance, scalability, and reliability across cloud and network environments
• Perform network configuration and optimization across multiple data centers and customer environments, ensuring secure and highly available connectivity
• Troubleshoot and resolve network and infrastructure issues for both internal teams and external customers
• Collaborate with Cloud and Network Architects, Engineering, and Operations teams to deliver projects and platform enhancements
• Support Sales and Solution Engineering teams with technical input for customer opportunities and product development
• Develop and maintain technical documentation, including architecture diagrams, procedures, and operational runbooks
• Manage monitoring, backup configurations, and network device health across environments
• Coordinate with external carriers and vendors for provisioning, maintenance, and troubleshooting of network connectivity

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
• seven paid holidays throughout the calendar year
• up to 160 hours of paid wellness annually for their own wellness or that of family members
• additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior