Senior Lead Digital Product Manager - Merchant Services

Wells Fargo•Irving, TX

1d•Hybrid

About The Position

Wells Fargo is seeking a Senior Lead Digital Product Manager to lead the Back Office Solutions product domain on the Merchant Services Product Team. In this role, you will act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment. You will lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise. You will deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking. You will coordinate highly complex activities and guidance to others. You will provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact. You will strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership.

Requirements

7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Nice To Haves

Knowledge and understanding of the Merchant Services industry.
Experience with Agile methodology of project delivery, including but not limited to prioritization product scope, intake and discovery of new work and work in progress within the backlog.
Experience with one or more Agile tools used for tracking user stories or backlogs, such as Confluence and/or Jira.
Demonstrated critical thinking skills to discern customer, technical and process impacts.
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
Experience in digital production across all channels, platforms and devices.
Knowledge and understanding of digital technologies to include strong digital design sensibilities and familiarity with best practices for user-centered digital design.
Experience analyzing trends affecting digital interactive product design, mobile design or responsive design.
Experience deploying customer facing digital tools/interfaces and performance measures.
Ability to range strategic thinking and tactical activities to translating vision into executable initiatives.
Ability to proactively identify roadblocks and develop recommendations for unforeseen issues in production, change requests, etc.
Ability to influence and build relationships with LOB stakeholders, product owners, technology, business analysis, other internal partners.
Experience working with third party vendors.
Intermediate skill level in Microsoft Word, PowerPoint, Excel.
Excellent verbal, written, and interpersonal communication skills and experience communicating and presenting information to senior leaders.

Responsibilities

Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment.
Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise.
Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking.
Coordinate highly complex activities and guidance to others.
Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact.
Strategically engage with all levels of professionals and managers across the enterprise.
Serve as an expert advisor to leadership.