Senior Lead - Books 4th Shift

Shutterfly•Fort Mill, SC

2d•Onsite

About The Position

At Shutterfly, the Senior Lead - Books supports production operations, safety, quality, and on-time fulfillment. The role enforces facility and department safety rules, communicates production and quality metrics, supports associates with operational questions and demonstrations, and helps ensure work is completed accurately according to instructions. The Senior Lead works with department planning, maintains professional relationships across production teams, and fills in for department Leads or the Shift Manager as needed. The position is for the 4th shift in Fort Mill, South Carolina.

Requirements

Previous Manager, Supervisor, or Lead Operator experience in manufacturing, or equivalent experience.
Experience with high-volume repetitive manufacturing.
Ability to work at a fast pace, stand for long periods of time (12 hours or more), and work flexible hours when needed.
Working knowledge of Microsoft Outlook, Word, and Excel.
Detail-oriented with good record-keeping skills.
Excellent communication skills.
Ability to work in a culturally diverse environment.
Dependable and reliable, with a good work ethic.
Ability to lift up to 50 lbs., crouch, reach, bend, and perform repetitive actions with hands and arms.
Highly adaptable to change and willing to learn new jobs.
Willingness to handle crucial conversations.
Able and willing to work in other Production Departments on the Manufacturing floor when business needs require.

Nice To Haves

Two-year Associate degree preferred.

Responsibilities

Follow and enforce facility and department safety rules, including conducting safety walkthroughs and training associates.
Report injuries or prohibited activities to the manager promptly.
Conduct quality meetings, communicate department quality metrics, and escalate quality issues to management, technical staff, and other shifts.
Discuss and communicate production and quality metrics with associates.
Create a cross-training matrix showing department cross-training needs.
Work with forecast planning and set department goals.
Help ensure on-time fulfillment of all products.
Maintain professional relationships with associates, Leads, Shift Managers, and Technicians.
Assist operators by answering questions and demonstrating operations.
Recommend new procedures.
Review personnel needs and issues with the Shift Manager daily.
Ensure work processes are completed accurately and according to work instructions.
Ensure start-of-shift, end-of-shift, job-ticket, and shift pass-down communications are completed fully and on time.
Fill in for department Leads as needed.
Fill in for the Shift Manager when needed and understand how to complete all shift communications.
Work in other Production Departments on the Manufacturing floor when business needs require.