Senior Lab Project Services Coordinator

IQVIA•Mississauga, ON

4d•CA$60,000 - CA$100,000•Onsite

About The Position

We are seeking a Senior Lab Project Services Coordinator to join IQVIA Laboratories at Mississauga, ON. This role provides day-to-day project support across the study lifecycle by coordinating routine procedures, documentation, monitoring activities, and stakeholder communications. The position helps ensure study deliverables are completed in line with standard operating procedures, protocol requirements, policies, and good practices.

Requirements

High School Diploma or equivalent required.
1-3 years relevant experience (in the Clinical, Medical or Healthcare industry preferred).
Computer proficiency in word processing, presentation, and spreadsheet applications.
Experience using status reports, monitoring tools, and outputs to proactively identify trends and support study performance.
Strong interpersonal, written and verbal communication, organizational and time management skills.
Demonstrated ability to handle multiple competing priorities, think critically and solve problems effectively in a fast-paced environment.
Ability to establish and maintain effective working relationships with coworkers, managers, customers, and investigator sites.
Ability to utilize resources effectively and maintain high-quality outputs aligned to protocol and customer expectations.

Nice To Haves

Bachelor’s Degree in Life Sciences or a related field preferred.
Other Equivalent combination of education, training, and experience may be accepted in lieu of degree.

Responsibilities

Support study setup and planning by attending meetings, preparing minutes and action logs, and creating protocol-specific laboratory instruction documents.
Coordinate routine study activities including site loading, Investigator Portal access, kit shipments, centralized monitoring support, and close-out tasks.
Monitor day-to-day study performance, identify trends using status reports and monitoring tools, and communicate findings to internal and external teams.
Assist with administrative study tasks, monitoring plans, reports, protocol-specific materials, and document quality control reviews.
Manage query follow-up, protocol questions, issues, and escalations with internal and external stakeholders to support timely resolution.
Lead customer communications and meeting activities when the Project Manager is absent and support project launch and close-out activities.
Contribute to study training, audits, inspections, process improvement initiatives, and mentoring of more junior staff.