Senior L&D Facilitator

C.H. Robinson•Eden Prairie, MN

3d•Hybrid

About The Position

C.H. Robinson is seeking a Senior Learning & Development Facilitator to deliver high-impact learning experiences that strengthen performance and build capability across our global organization. In this role, you will lead engaging classroom and virtual sessions while flexing into instructional design and change support. We’re looking for a facilitator who views this as an enterprise enablement role, not a single-function job. You’ll be most successful if you’re energized by variety and ambiguity, proactively seek ways to help the team between delivery blocks, and are comfortable shifting between facilitation, content updates, and change support based on business needs.

Requirements

Bachelor’s degree from an accredited college or university or minimum of 4 years of equivalent work experience and high school diploma/GED
Minimum 4 years of professional experience
Minimum 2 years of experience in facilitation of meetings (virtual or in-person), seminars, or other classroom-like setting
Experience in providing 1:1 feedback to participants
Ability to travel up to 25% (domestically and internationally)

Nice To Haves

Working knowledge of adult learning theory and principles, including leadership and team development models, as well as current research and trends
Knowledgeable in self- and multi-rater assessments to provide 1:1 feedback to participants; able to interpret results and share insights; experienced finding themes and trends in group reports
Ability to develop strong, sustainable, and productive relationships with relevant business partners
Excellent verbal, written, and presentation communication skills which enable a training facilitator to effectively educate employees and communicate with the upper management
Strong listening ability to comprehend and draw connections for learning
Experience consulting, influencing without authority, effectively resolving conflict, and thriving in a fast-paced, decentralized, matrixed, global environment
Strong planning, problem solving/critical thinking skills, and ability to execute plan
The ability to think strategically and deliver in a pragmatic and efficient way
Continuous improvement mindset that will help improve the employee experience and organizational effectiveness
Values a diverse and inclusive work environment

Responsibilities

Facilitate complex learning solutions in virtual and in-person settings, connecting content to business terminology and concepts
Create an inclusive, positive classroom environment that supports participation and learning transfer
Coach participants during sessions and provide follow-up support as appropriate to reinforce key learnings
Partner cross-functionally with curriculum designers, stakeholders, and business leaders to share feedback on materials, learner outcomes, and opportunities to improve programs
Support change initiatives by communicating clearly, influencing adoption, and reinforcing new processes and behaviors
Maintain up-to-date knowledge of business strategies, technology, and processes to keep facilitation relevant and impactful
Build trusted relationships with subject matter experts, leaders, and project teams to identify needs, gaps, and improvement opportunities
Use participant feedback, satisfaction measures, and evaluation data to assess effectiveness and drive continuous improvement
Stay current on adult learning trends and recommend enhancements to delivery approaches and learning experiences
Take proactive ownership by raising your hand for work between facilitation blocks and helping the team deliver outcomes through co-facilitation, content support, and continuous improvement

Benefits

Three medical plans which include Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Broad range of career development, networking, and team-building opportunities