Senior KM Governance, Assessment, Training & Change Analyst - NGB

Nemean Solutions•Arlington, VA

2d•Onsite

About The Position

Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Summary: Supports development and maturation of the NGB enterprise Knowledge Management Program through KM governance, organizational assessments, training, knowledge-sharing, stakeholder engagement, and change-management activities. The position works with KM representatives and stakeholders to strengthen knowledge-sharing behaviors, assess KM maturity, develop enterprise KM products, and build a sustainable KM culture.

Requirements

Minimum five (5) years of demonstrated enterprise Knowledge Management experience.
Demonstrated experience with knowledge flow analysis, knowledge lifecycle management, knowledge architecture, taxonomy/metadata, knowledge products, stewardship, and governance.
Experience supporting KM governance structures, maturity assessments, stakeholder engagements, Communities of Practice, and KM training.
Experience developing or delivering KM curriculum and training.
Basic proficiency with SharePoint Online/365, including sites, lists, libraries, permissions, and content organization.
Must meet at least one of the following qualification paths: KMI CKM or CKS; APQC Certified Knowledge Manager; U.S. Army KMQC; qualifying Air Force KM AFSC; or bachelor’s degree or higher in Organizational Learning or Library Science.
Knowledge of enterprise KM governance and lifecycle practices.
Ability to design and deliver effective adult learning and training products.
Basic proficiency with SharePoint Online and Microsoft 365.
Active Secret Security Clearance required.

Nice To Haves

Experience supporting National Guard Bureau or another DoD enterprise KM program.
Experience with organizational change management and adoption initiatives.
Experience developing dashboards, metrics, executive briefings, and knowledge products.

Responsibilities

Support KM governance working groups, program reviews, policies, standards, and enterprise coordination.
Conduct and analyze KM maturity assessments and recommend improvements.
Develop and track KM metrics, performance indicators, dashboards, and program-health information.
Facilitate KM working groups, Communities of Practice, workshops, seminars, roundtables, and knowledge-sharing events.
Conduct structured knowledge-capture activities including interviews, after-action reviews, and lessons-learned sessions.
Develop knowledge maps, knowledge flows, RACI/VENN models, handoff diagrams, and other KM products.
Support taxonomy, metadata, information architecture, repository stewardship, and content lifecycle initiatives.
Develop and deliver KM curricula, job aids, orientation materials, user guides, and training.
Support and deliver the Knowledge Management Representative Course (KMRC).
Support organizational change and adoption associated with KM processes, repositories, tools, governance, and enterprise initiatives.
Prepare briefings, reports, communications products, and recommendations for Government leadership.