Senior Key Account Manager - Engineering Services Americas

Bosch Group•Farmington Hills, MI

About The Position

Bosch Global Software Technologies is seeking a Senior Key Account Manager to drive growth across Bosch non-mobility businesses in the Americas region. In this role, you will serve as the key regional interface for engineering services engagements, working with customer stakeholders, global delivery leaders, and engineering teams to expand partnerships and create long-term value.

Requirements

Bachelor's degree in Engineering, Computer Science, Electronics, or a related technical discipline.
10+ years of professional experience in engineering services, technology consulting, product engineering, or software services.
Proven experience in strategic account management, business development, or customer partner management.
Demonstrated ability to manage large enterprise engagements across multiple geographies and global delivery models.
Strong commercial acumen, including pricing strategy, contract management, negotiations, and deal structuring.
Experience with financial analysis, forecasting, P&L management, and profitability analysis.
Excellent communication, presentation, and influencing skills.
Ability to collaborate effectively across global, multicultural, and cross-functional teams.

Nice To Haves

MBA or master's degree in Business, Finance, Economics, Industrial Management, or a related field.
15+ years of professional experience in engineering services, technology consulting, product engineering, or software services.
Executive relationship management and senior stakeholder engagement experience.
Demonstrated success with consultative selling, value-based solution development, and complex account growth strategies.
Ability to build and maintain relationships with senior executive stakeholders and expand strategic customer accounts over time.
Industry experience in industrial, consumer products, manufacturing, robotics, energy, healthcare, or building technologies.
Strong strategic thinking, problem-solving, and structured execution skills.

Responsibilities

Establish and maintain business relationships with senior business and engineering leaders across assigned accounts.
Develop account strategies that align engineering services capabilities with customer business objectives and priorities.
Identify, qualify, and advance business opportunities across software engineering, digital engineering, embedded systems, AI, data, cloud, enterprise applications, and related services.
Lead commercial discussions, including proposals, pricing, contracts, renewals, and negotiations.
Collaborate with delivery, program management, engineering, and finance teams to ensure successful execution of engagements.
Monitor account performance, customer satisfaction metrics, and delivery risks, and address escalations as needed.
Manage revenue forecasting, profitability analysis, receivables, and account governance for the assigned portfolio.
Provide advisory support to customer stakeholders on technology and investment decisions.
Coordinate with regional and offshore stakeholders to align on execution, priorities, and growth initiatives.