Senior IVR & Contact Center Engineer (NICE CXone / Genesys)
NJM Insurance Group•Trenton, NJ
•$91,021 - $114,806
About The Position
This role is for a Senior IVR & Contact Center Engineer with expertise in NICE CXone / Genesys. The position requires extensive experience in information technology, telecom applications, programming, and supporting Linux-based applications.
Requirements
- 10+ years of related information technology experience.
- 5+ years of supporting telecom applications.
- 5+ years of programming experience.
- 3+ years of supporting Linux based application.
Nice To Haves
- NICE CXone / Genesys expertise
Benefits
- 401(k) with employer match up to 8% and additional service-based contributions
- Health, Dental, and Vision insurance
- Life and Disability coverage
- Generous PTO
- Paid Sick Leave
- Paid parental leave in addition to state-mandated leave
- Discretionary bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
