Senior IT Systems & Networking Administrator

Central Oregon Pediatric Associates•Bend, OR

2d•Hybrid

About The Position

Central Oregon Pediatric Associates (COPA) is seeking a Senior Systems and Network Administrator to help lead and improve the technology that supports our clinics, providers, and staff across Central Oregon. This is a hands-on role for someone who enjoys variety, ownership, and solving problems from start to finish. You'll lead projects, support critical systems, partner with technology vendors, and help strengthen COPA's internal IT capabilities while ensuring our technology environment remains secure, reliable, and efficient. This position is primarily remote, with regular onsite work for deployments, projects, troubleshooting, and collaboration with clinic teams.

Requirements

High school diploma or equivalent required.
3–5+ years of relevant IT experience in operations, systems administration, or hybrid support/sys-ops roles.
4 -10+ years of hands-on IT experience
Strong troubleshooting and problem-solving abilities
Experience supporting business technology environments and working with end users
Comfort working with vendors and managed service providers
Excellent communication skills and a customer-focused mindset
A willingness to take ownership, learn new technologies, and make things better
Use of clear and audible speaking voice and the ability to hear normal speech level in person, over the telephone or through use of other required technology.
Sitting or standing for long periods of time
Frequent repetitive motion includes computer keyboard use, reaching with hands and arms, and walking
Occasional lifting and or moving up to 30 pounds and on rare occasions up to 50 pounds.
Specific vision abilities required include viewing computer monitor for long periods of time, close vision, distance vision, color vision, peripheral vision, and depth perception
Must be able to wear appropriate personal protective equipment (PPE) as required

Nice To Haves

Associate’s or Bachelor’s degree in IT, Computer Science, or related field preferred (not required).
Relevant certifications preferred but not required
Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft 365 Certified: Administrator Expert (MS-102)
CompTIA Security+
ITIL 4 Foundation (or higher)

Responsibilities

Scope, build, and launch infrastructure and communications projects, starting with a new phone system implementation.
Deploy hardware, troubleshoot issues, and onboard and offboard employees.
Work hand in hand with our managed service provider and third-party security partners as their primary point of contact. Make sure commitments are met and know when to escalate.
Research and recommend hardware, software, and process improvements that help us work smarter and more securely.
Support user access, asset management, security initiatives, and technology best practices across the organization.
Keep clear, current records of systems and processes so what you build lasts.
Find repetitive work and engineer it away.
Help us strengthen our internal technology capabilities and build sustainable processes for the future.