Senior IT Support

CanvasEglin AFB, FL

About The Position

Provide senior-level administration and technical support for Windows, Linux/UNIX, and other specialized RDT&E computing environments. Configure, administer, maintain, troubleshoot, and secure desktops, servers, workstations, and associated IT infrastructure. Perform hardware and software installation, configuration, upgrades, maintenance, patching, and lifecycle support. Support the establishment, accreditation/authorization, maintenance, documentation, and decommissioning of IT systems and enclaves. Implement and maintain system security configurations, security patches, access controls, backups, and other cybersecurity requirements. Monitor system access and support remediation of identified vulnerabilities, discrepancies, and security-related deficiencies. Assist with Information Assurance/Information System Security activities and may perform duties associated with IAO/IAM and CSA/FSA responsibilities when designated. Maintain software inventories, licensing information, approved software configurations, and associated technical documentation. Support software approval, configuration management, device control, and other Directorate-level IT and cybersecurity initiatives. Provide technical assistance to end users and resolve complex hardware, software, operating system, network, and application issues. Coordinate with Government and contractor personnel to ensure systems remain compliant with applicable Air Force and DoD policies and technical requirements. Support periodic system backups and recovery activities to protect mission data and maintain system availability. Provide technical recommendations for system improvements, modernization, interoperability, and configuration changes.

Requirements

  • Senior-level administration and technical support for Windows, Linux/UNIX, and other specialized RDT&E computing environments.
  • Configuration, administration, maintenance, troubleshooting, and security of desktops, servers, workstations, and associated IT infrastructure.
  • Hardware and software installation, configuration, upgrades, maintenance, patching, and lifecycle support.
  • Support for establishment, accreditation/authorization, maintenance, documentation, and decommissioning of IT systems and enclaves.
  • Implementation and maintenance of system security configurations, security patches, access controls, backups, and other cybersecurity requirements.
  • Monitoring of system access and support for remediation of identified vulnerabilities, discrepancies, and security-related deficiencies.
  • Assistance with Information Assurance/Information System Security activities.
  • Maintenance of software inventories, licensing information, approved software configurations, and associated technical documentation.
  • Support for software approval, configuration management, device control, and other Directorate-level IT and cybersecurity initiatives.
  • Technical assistance to end users and resolution of complex hardware, software, operating system, network, and application issues.
  • Coordination with Government and contractor personnel to ensure systems compliance with applicable Air Force and DoD policies and technical requirements.
  • Support for periodic system backups and recovery activities.
  • Provision of technical recommendations for system improvements, modernization, interoperability, and configuration changes.

Responsibilities

  • Provide senior-level administration and technical support for Windows, Linux/UNIX, and other specialized RDT&E computing environments.
  • Configure, administer, maintain, troubleshoot, and secure desktops, servers, workstations, and associated IT infrastructure.
  • Perform hardware and software installation, configuration, upgrades, maintenance, patching, and lifecycle support.
  • Support the establishment, accreditation/authorization, maintenance, documentation, and decommissioning of IT systems and enclaves.
  • Implement and maintain system security configurations, security patches, access controls, backups, and other cybersecurity requirements.
  • Monitor system access and support remediation of identified vulnerabilities, discrepancies, and security-related deficiencies.
  • Assist with Information Assurance/Information System Security activities and may perform duties associated with IAO/IAM and CSA/FSA responsibilities when designated.
  • Maintain software inventories, licensing information, approved software configurations, and associated technical documentation.
  • Support software approval, configuration management, device control, and other Directorate-level IT and cybersecurity initiatives.
  • Provide technical assistance to end users and resolve complex hardware, software, operating system, network, and application issues.
  • Coordinate with Government and contractor personnel to ensure systems remain compliant with applicable Air Force and DoD policies and technical requirements.
  • Support periodic system backups and recovery activities to protect mission data and maintain system availability.
  • Provide technical recommendations for system improvements, modernization, interoperability, and configuration changes.
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