Senior IT & Security Operations Engineer

FloatMe • San Antonio, TX

1d • Hybrid

About The Position

We are seeking a hands-on Senior IT & Security Operations Engineer who will be reporting directly to our CISO and operating as our front-line “hands on keyboard” for our cloud, infrastructure, hardware, and network security. This is a true hybrid role (70% Security Engineering / 30% Corporate IT). We need a team player who is excited to manage AWS security and tune SIEM alerts, but is equally willing to roll up their sleeves to set up a new hire's laptop, troubleshoot a conference room, or configure an office printer. If you are looking for a role where you can rapidly expand your cloud and cybersecurity skill set under executive mentorship—without losing your hands-on IT roots—this is the perfect fit. This opportunity requires full-time, in-office presence at our downtown San Antonio location at least 3 days per week.

Requirements

• 4–10 years of experience in IT Systems Administration, Network Operations, or IT Support with a strong, demonstrated interest in cybersecurity.
• Hands-on experience with MDM, identity/SSO providers (e.g., Okta, Microsoft Intune, Google Workspace, Azure AD), and common SaaS admin consoles.
• Solid understanding of network engineering, hardware configuration, and VPN management.
• Foundational experience or strong familiarity with managing cloud security configurations on any cloud platform.
• Exposure to or experience with SIEM and threat detection platforms.
• Must be perfectly comfortable pivoting from tuning cloud security rules to setting up a physical desk or fixing a printer.
• Excellent written skills for documenting security incidents, network diagrams, and IT procedures.

Nice To Haves

• Transitioning military and veterans with IT/Cyber occupational specialties are highly encouraged to apply.
• Extra credit for Microsoft Intune and Defender Experience.
• Extra Credit for experience with securing Remote Worker Devices.
• Working knowledge of the use of Microsoft Intune, Defender, and related tools for managing staff devices both on Windows and Mac.
• Working knowledge of AWS and Cloudflare infrastructure security.
• Experience supporting security and compliance programs (SOC 2 or similar) is a strong plus, especially at SOC2 Level II.
• Experience in a fintech, banking, or other regulated environment.
• IT or security certifications (CompTIA Security+, Google IT Support, ITIL, or similar).
• Experience with Python, Bash, Powershell, or similar for IT process automation.
• Prior experience at a startup or fast-growing company, comfortable with ambiguity and changing priorities.

Responsibilities

• Administer, configure, and maintain our Mobile Device Management (MDM) and device management solutions using Microsoft Intune and Microsoft Defender.
• Manage and configure security settings within our AWS systems and Cloudflare environments.
• Configure, manage, and maintain office networking hardware (routers, switches, firewalls) and company VPNs.
• Manage, configure, and monitor our SIEM and other threat detection systems.
• Work closely with the CISO to document security events, track incidents, and maintain thorough security and compliance logs.
• Act as the technical implementer for security policies and infrastructure improvements outlined by the CISO.
• Administer User Access: SSO and SaaS account management including our Email, Messaging, and every other tool used by our staff.
• Assist in achieving SOC2 certification.
• Set up, configure, and deploy new laptops for onboarding employees. Manage the recovery and wiping of laptops for offboarding.
• Act as the primary point of contact for in-office IT requests, including desk setups, monitor configurations, and peripheral troubleshooting.
• Set up, maintain, and troubleshoot office printers and other essential office hardware.
• Configure and maintain A/V equipment and hardware for conference rooms to ensure seamless internal and external meetings.

Benefits

• Direct Mentorship: Work directly under an experienced CISO and get hands-on experience building out a commercial security infrastructure.
• Career Growth: This is a resume-building role designed to transition a strong IT professional into a dedicated Security Engineering track.
• A High Performance Peer-Group: Our team is composed of top-grade players who keep a high “pace of play”, set and accomplish big goals, and work collaboratively with a mission-first, team-second, and self-last mindset. Join a winning team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed