Senior IT Project Manager
Manulife•Toronto, ON
•CA$113,000 - CA$163,000•Hybrid
About The Position
The Senior IT Project Manager role offers the opportunity to lead strategic technology initiatives supporting Manulife’s Legal, Compliance, Audit, and Government Relations functions. You will drive digital transformation, automation, and process improvement projects that enhance operational efficiency and strengthen risk management. Working with global business and technology partners, you will deliver high-impact programs with visibility to senior leadership. This is an excellent opportunity to lead enterprise-wide initiatives and create measurable business value in a highly regulated environment.
Requirements
- Bachelor’s degree in computer science, Engineering, or related field and equivalent business experience
- 10+ years of experience managing complex, cross-functional technology projects
- 5–7 years of experience within financial services or other regulated environments
- Hands-on experience with project management tools (e.g., Jira, Confluence, MS Project/Planner, Power BI)
- PMP (or equivalent) certification with strong knowledge of PMBOK
- Proficiency in Agile/Scrum methodologies, Waterfall delivery, SDLC, and software implementation best practices.
Nice To Haves
- Proven experience managing initiatives within Legal, Compliance, Government, or Audit domains
- Strong financial acumen (business case development, forecasting, variance analysis)
- Experience with risk management, governance, and compliance frameworks
- Vendor management and contract negotiation experience
- Exposure to AI use cases and integrating compliance and audit considerations into technology solutions
- Strong leadership, communication, and stakeholder management skills
Responsibilities
- Own full project lifecycle including initiation, planning, execution, monitoring, and closure using best-practice methodologies
- Lead initiatives focused on digitization, automation, process improvement, and cost optimization
- Partner with business stakeholders to define scope, requirements, and implementation strategies
- Develop business cases and cost-benefit analyses to support project initiatives
- Manage scope, schedule, budget, risks, issues, and dependencies to ensure successful delivery
- Provide clear, consistent communication to stakeholders, sponsors, and senior leadership
- Lead and coordinate cross-functional teams (engineering, architecture, compliance, QA, business)
- Translate business requirements into actionable delivery plans and manage stakeholder expectations
- Oversee vendor relationships, including contract negotiation and compliance
- Support execution of organizational and divisional strategies
- Conduct post-implementation reviews and continuous improvement assessments
- Stay current with industry trends, tools, and best practices
Benefits
- health insurance
- dental insurance
- mental health insurance
- vision insurance
- short- and long-term disability insurance
- life and AD&D insurance coverage
- adoption/surrogacy benefits
- wellness benefits
- employee/family assistance plans
- retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- paid holidays
- vacation days
- personal days
- sick days
- full range of statutory leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Senior
