Senior IT Program Manager, Vendor Management Office & Asset Governance

MiniMed•Duluth, GA

2d•$150,400 - $225,600

About The Position

The Senior Manager, Vendor Management Office is responsible for enterprise-wide oversight of technology asset governance, vendor performance, financial optimization, and compliance. This role ensures that digital assets, both software and hardware, are managed as controlled, auditable, and financially optimized investments across their lifecycle, from procurement through retirement. This leader establishes and enforces governance frameworks, manages vendor relationships and licensing obligations, and drives cost transparency and optimization. The role operates as the primary control point for asset-related financial risk, compliance exposure, and vendor accountability, while partnering with platform and engineering teams to ensure accurate data and effective execution.

Requirements

Requires a Bachelors degree and minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience.
Bachelor’s degree in Information Technology, Business, or related field
10+ years of experience in IT asset management, vendor management, or technology governance in a large enterprise
Strong knowledge of software licensing models, compliance requirements, and audit processes
Experience managing vendor relationships, contracts, and performance
Demonstrated ability to drive cost optimization and financial governance outcomes
Strong analytical, communication, and stakeholder management skills
Certifications such as Certified Software Asset Manager or ITIL
Experience in global or regulated environments
Familiarity with asset management and governance platforms (e.g., ServiceNow, Flexera)
Understanding of cloud and SaaS licensing models (e.g., Microsoft 365, AWS, Salesforce)
Financial and operational governance mindset
Strong risk and compliance orientation
Vendor management and negotiation expertise
Data-driven decision making
Cross-functional leadership and collaboration
Continuous improvement and automation focus

Responsibilities

Define and enforce enterprise policies and standards for hardware and software lifecycle management
Provide governance oversight across procurement, deployment, tracking, and retirement processes
Ensure alignment of asset practices with enterprise objectives, financial controls, and regulatory requirements
Partner with Endpoint and Infrastructure teams to ensure consistent execution of lifecycle processes
Own software licensing strategy, compliance posture, and audit readiness across all vendors
Monitor license utilization and entitlement positions to prevent overuse, underutilization, and compliance risk
Lead vendor audits and manage remediation activities with internal and external stakeholders
Partner with Procurement and Legal to support license negotiations, renewals, and contract optimization
Own vendor relationships for asset-related suppliers and service providers
Establish performance expectations, KPIs, and governance cadence for vendors and MSP partners
Monitor vendor delivery against contractual obligations, service levels, and financial commitments
Drive accountability and continuous improvement across vendor engagements
Provide transparency into asset-related spend, utilization, and total cost of ownership
Lead initiatives to optimize software and hardware costs through rationalization, reclamation, and demand management
Partner with Finance and Procurement on budgeting, forecasting, and financial tracking
Ensure strong financial controls are in place to prevent waste and optimize investment value
Ensure compliance with corporate, legal, and regulatory requirements (e.g., SOX, ISO standards, GDPR, FDA as applicable)
Establish and maintain audit-ready processes and documentation
Identify and mitigate risks related to asset mismanagement, licensing exposure, and data security
Serve as the primary point of contact for internal and external audits related to asset governance
Define KPIs and reporting frameworks for asset utilization, compliance, and financial performance
Leverage enterprise platforms (e.g., ServiceNow, Flexera) to provide actionable insights
Partner with CMDB and Platform teams to ensure asset data is accurate, complete, and aligned to governance needs
Drive improvements in reporting automation and data-driven decision making
Partner with Procurement, Finance, Security, Service Delivery, and Infrastructure leaders to ensure aligned execution
Lead and develop a team of asset management and vendor governance professionals
Serve as the enterprise subject matter expert for asset governance, vendor management, and compliance
Drive a culture of accountability, transparency, and continuous improvement