Senior IT Operations Engineer, Identity & Endpoint Automation

Saildrone • Alameda, CA

23h • $140,000 - $165,000

About The Position

This engineer is the primary technical owner for internal endpoint and identity systems across device management, identity lifecycle, and workflow automation. You will manage the tools and policies that provision users, secure access, enroll devices, standardize configurations, reduce manual work, and improve reliability across the employee technology environment.

Requirements

• 4+ years of progressive experience in IT Operations support and automation
• In-depth experience with Okta administration in a production environment.
• Strong hands-on experience with at least one major endpoint platform: Jamf Pro, Microsoft Intune, JumpCloud, Kandji, or equivalent.
• Hands-on experience deploying, automating and managing Windows, MacOS, and Linux (Ubuntu) endpoints.
• Robust knowledge of scripting and automation in PowerShell, Bash, Python, or similar.
• Working knowledge of SAML, OIDC, OAuth, SCIM, RBAC, device compliance, and endpoint security controls.
• Dedication and commitment to documentation

Nice To Haves

• Okta Workflows or equivalent low-code automation experience.
• Terraform, Ansible, or other IaC and Git-based configuration practices for internal tooling.
• Apple Business Manager, Windows Autopilot, Azure Virtual Desktop, or other modern deployment components.
• Experience in a regulated environment requiring audit evidence, access review discipline, or compliance controls.
• Relevant certifications such as Okta Certified Professional/Administrator, Microsoft 365 Certified: Endpoint Administrator Associate, JAMF certification, Terraform Associate, ITIL 4 Foundation.

Responsibilities

• Design, administer, and continuously improve identity lifecycle services in Okta, including application integrations, MFA, group strategy, SCIM provisioning, and role-based access controls. Leverage Okta Identity Governance to automate approval requests and compliance documentation.
• Engineer and operate endpoint-management workflows for Windows, macOS, and Linux, including enrollment, provisioning, imaging, patching, software deployment, policy compliance, and device refresh.
• Own and administer device management platforms (currently JumpCloud).
• Monitor and remediate endpoint policy adherence (configuration, patch management).
• Build and maintain automation using scripting, APIs, workflow tools, and infrastructure-as-code where appropriate to reduce repetitive operational work.
• Evaluate and implement new tools and systems to drive operational automation.
• Serve as a technical escalation point for endpoint, identity, and SaaS-platform incidents beyond the helpdesk level.
• Develop and maintain documentation, diagrams, runbooks, operating procedures, and change-management artifacts.
• Identify opportunities to convert manual processes to automated, policy-driven, scalable solutions.
• Support adjacent SaaS administration as needed across platforms such as Google Workspace, Microsoft 365, Zoom, Slack, Jira, and Confluence.

Benefits

• Generous Time Off: Competitive Paid Time Off (PTO) accrual plus a robust annual holiday schedule and paid sick leave ensure you can rest, reset, and sustain performance over time.
• Comprehensive Health Coverage: Premium, multi-tier Medical, Dental, and Vision plans with significant company contributions for employees and dependents—providing security and peace of mind.
• Shared Ownership in the Mission: Equity grants are a core part of our compensation, allowing you to participate in the long-term value you help create through meaningful, operational work.
• Retirement Savings: Access to a 401(k) retirement plan with flexible pre-tax and Roth payroll contribution options supports long-term financial planning.
• Investment in Your Growth: We support your continuous learning through an annual professional development reimbursement program, empowering you to sharpen your skills and stay ahead of the curve in a rapidly evolving field.
• Relocation Support: For eligible roles, we offer relocation assistance to help bring the world’s best talent to our mission-critical locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed