Senior IT Manager

Pano AI

6d•$180,000 - $210,000•Hybrid

About The Position

Pano AI is seeking a Senior IT Manager to lead and scale our corporate IT function. This role is responsible for delivering a secure, reliable, and efficient technology experience for employees while supporting the company's continued growth. The Senior IT Manager will oversee IT operations, enterprise applications, cybersecurity initiatives, vendor management, and end-user support, partnering closely with teams across Engineering, Security, People Operations, and Finance.

Requirements

8+ years of experience in IT, including leadership of corporate IT operations and teams.
Strong knowledge of cloud-based environments, SaaS applications, endpoint management, identity and access management, and cybersecurity best practices.
Experience supporting compliance frameworks such as SOC 2, ISO 27001, or similar standards.
Proven ability to manage cross-functional initiatives, vendor relationships, and technology budgets.
Excellent communication, leadership, and problem-solving skills.

Nice To Haves

Experience in SaaS, AI, cybersecurity, or other high-growth technology environments.
Relevant certifications such as ITIL, CISSP, CISM, or PMP.
Experience supporting distributed and global teams.

Responsibilities

Lead day-to-day IT operations and develop a scalable technology roadmap that supports business objectives.
Manage core business systems, identity and access management, endpoint management, collaboration tools, and employee support services.
Partner with Security and Engineering teams to strengthen cybersecurity, compliance, and risk management programs.
Oversee IT vendors, procurement, budgeting, asset management, and software licensing.
Drive process improvements, automation, and operational excellence across the IT organization.