Senior IT Engineer

Narmi•New York, NY

About The Position

Narmi is seeking a Senior IT Engineer to own and scale the systems that keep employees productive and company systems secure. The role has a particular focus on Jamf and Google Workspace, with influence over IT tools, employee-lifecycle automation, and security and compliance practices supporting banks and credit unions. The successful candidate will identify problems, address their root causes, and build systems that scale with the company. The Senior IT Engineer will manage Narmi’s Apple fleet and Google Workspace, build identity and access controls across SaaS tools, automate onboarding and offboarding workflows, and develop scripts and integrations to reduce manual work. The role also partners with Security and Compliance on SOC 2 and customer audits, serves as an escalation point for complex IT issues, and evaluates, implements, and documents new tools as Narmi grows.

Requirements

  • At least 5 years of relevant post-college IT or systems engineering experience.
  • Expert-level Jamf Pro experience managing a macOS fleet, including policies, configuration profiles, Smart Groups, extension attributes, and zero-touch deployment through Apple Business Manager.
  • Deep hands-on experience administering Google Workspace, including identity, security settings, groups, and data governance.
  • Experience with SSO and identity providers such as Okta or Google, SCIM provisioning, and MFA.
  • Scripting proficiency in Bash, Python, or a similar language, and comfort working with APIs to automate workflows.
  • Ability to explain technical concepts clearly and simply to both engineers and executives.
  • A strong sense of ownership and eagerness to build systems that scale with the company.
  • Based in New York City or willing to relocate.
  • Authorized to work in the United States.

Nice To Haves

  • Jamf certifications, such as Jamf 300 or Jamf 400 / Certified Expert.
  • Experience supporting SOC 2, PCI DSS, or similar audits.
  • Familiarity with AWS, especially IAM and account administration.
  • Experience with Jamf Connect, Jamf Protect, or other endpoint security tooling.
  • Background in fintech, financial services, or another regulated industry.
  • Experience building IT functions at a high-growth startup.

Responsibilities

  • Own the Apple fleet end to end in Jamf Pro, including enrollment, configuration profiles, policies, Smart Groups, patching, app deployment, and compliance reporting.
  • Administer Google Workspace, including organizational units, groups, sharing and security policies, and Google Vault.
  • Build and maintain identity and access controls across the SaaS stack, including SSO, SCIM provisioning, and MFA enforcement.
  • Automate onboarding, role changes, and offboarding so employee-lifecycle processes are fast, consistent, and auditable.
  • Write scripts and integrations using Bash, Python, GAM, and the Jamf API to remove manual work and address recurring issues at their root.
  • Partner with Security and Compliance on SOC 2 and customer audit requests by producing evidence, hardening endpoint baselines, and closing gaps.
  • Serve as the escalation point for complex IT issues and help shape how support is delivered across the company.
  • Evaluate, roll out, and document new tools as Narmi grows.
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