Senior IT Engineer

Alaffia HealthNew York, NY

About The Position

Alaffia is a healthtech startup focused on reducing waste in healthcare claims operations. We are seeking a Senior IT Engineer to own security posture, access control, and IT infrastructure hygiene. This is the first dedicated IT Engineer hire, a hands-on role with significant ownership and a backlog of projects. The engineer will report to the VP of Engineering and collaborate with Security Engineers, while also supporting broader business IT needs.

Requirements

  • 6+ years in IT engineering, systems administration, or a security-adjacent infra role
  • Direct experience owning identity/access management (RBAC, SSO, 2FA) at a growing company
  • Hands-on experience with Google Workspace admin
  • Hands-on experience with an HRIS/IT platform like Rippling
  • Hands-on experience with at least one MDM tool
  • Comfort auditing and cleaning up messy, inherited systems
  • Experience with secrets management and rotation practices
  • A bias toward fixing root causes over patching symptoms
  • A bias toward building repeatable process (KPIs, documentation) rather than solving the same fire every time
  • Clear communicator — you'll be the primary IT touchpoint for non-technical employees company-wide

Nice To Haves

  • Prior experience in a healthcare, fintech, or other compliance-sensitive environment
  • Familiarity with SOC 2 or similar audit frameworks
  • Scripting/automation experience (e.g., Python, Google Apps Script) to reduce manual IT toil

Responsibilities

  • Fix broken RBAC automation across Rippling, Google Workspace, and downstream SaaS apps
  • Audit company-wide Google Drive and NYC-office group access
  • Verify that "All SSO" and "All 2FA" controls are actually enforced
  • Run an endpoint inventory audit
  • Retroactively apply comprehensive data labeling across company systems
  • Lead company-wide secrets rotation
  • Audit cloud and local application usage company-wide
  • Roll out universal device control via an MDM tool
  • Rotate all duplicate phone numbers currently used for Apple Account 2FA
  • Identify and cut IT spend bloat
  • Build IT task KPIs to bring visibility and accountability to the function
  • Serve as the primary point of contact for IT support and troubleshooting across the company
  • Own the relationship with IT vendors and SaaS tools

Benefits

  • Competitive Compensation
  • Medical, Dental, and Vision benefits
  • Flexible, paid vacation policy
  • Work in a flat organizational structure — direct access to Leadership
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