Senior IT Consultant

Malleum • Ottawa, ON

5d

About The Position

Malleum is at the forefront of next-generation cyber defense, partnering with marquee clients across government, defense, financial services, and critical infrastructure. We’re experiencing exceptional growth as demand accelerates for trusted advisors capable of delivering at the intersection of national security, allied intelligence cooperation, and enterprise resilience. Our consultants embed directly with clients to design, secure, and operate the networks and systems behind cutting-edge defensive technologies and programs with national and allied security impact.

If you take pride in being the trusted technical hands clients rely on to keep mission-critical environments running and to help them recover when things go wrong, Malleum is where your craft meets purpose.

We are seeking an experienced Senior IT Consultant to join our team. In this client-facing role, you will partner with organizations to understand their business and technical needs, then design and implement IT solutions spanning on-premises infrastructure and cloud platforms. You will own engagements from requirements gathering through delivery, acting as a trusted advisor to clients throughout the project lifecycle.

Requirements

• 7+ years of experience in IT consulting, systems engineering, or infrastructure roles, with at least 3 years in a client-facing capacity
• Proven experience designing and implementing solutions in both on-premises and cloud environments (e.g., AWS, Azure, or Google Cloud)
• Strong knowledge of core infrastructure technologies: virtualization (VMware, Hyper-V), Windows/Linux server administration, networking, storage, and identity management (Active Directory, Entra ID)
• Hands-on experience with cloud migrations, hybrid architectures, and infrastructure modernization projects
• Demonstrated ability to gather requirements, run stakeholder workshops, and translate business needs into technical solutions
• Excellent written and verbal communication skills, with experience presenting to executives and technical teams alike
• Strong documentation skills, including architecture diagrams and implementation plans
• Ability to manage multiple engagements and priorities simultaneously

Nice To Haves

• Relevant certifications such as AWS Solutions Architect, Microsoft Azure Solutions Architect Expert, VMware VCP, or equivalent
• Experience with infrastructure as code and automation tools (Terraform, Ansible, PowerShell)
• Familiarity with security frameworks and compliance standards (e.g., ISO 27001, SOC 2, NIST)
• Experience with Microsoft 365 and collaboration platform deployments
• Background in disaster recovery and business continuity planning
• Pre-sales or solution scoping experience in a consulting or managed services environment

Responsibilities

• Lead discovery sessions and workshops with client stakeholders to gather, document, and validate business and technical requirements
• Design solution architectures across on-premises, cloud, and hybrid environments, balancing performance, security, scalability, and cost
• Implement and deploy solutions, including infrastructure builds, migrations, integrations, and platform configurations
• Serve as the primary technical point of contact for clients, presenting recommendations and translating complex technical concepts for both technical and non-technical audiences
• Develop solution documentation, including architecture diagrams, implementation plans, runbooks, and knowledge transfer materials
• Advise clients on best practices, modernization opportunities, and technology roadmaps
• Collaborate with project managers, engineers, and vendors to deliver projects on time and within scope
• Support pre-sales activities such as scoping engagements, drafting statements of work, and estimating effort
• Troubleshoot and resolve escalated technical issues during and after implementation
• Mentor junior consultants and contribute to internal knowledge sharing and practice development

Benefits

• Competitive compensation
• on-call and IR premiums
• performance incentives
• comprehensive benefits
• Continuous learning budget
• certification sponsorship
• clear paths into senior engineering, IR, architecture, or security specializations

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed