Operations Manager

City of New York • New York, NY

13d • $100,000 - $180,000 • Onsite

About The Position

The Strategic Technology Division of the New York City Police Department is seeking a Senior IT Architect to act in the role of Operations Manager. This division is responsible for developing and coordinating the deployment of emerging technology applications, strategic IT infrastructure, and enterprise platforms. The selected candidate will play a crucial role in managing IT architecture, collaborating with cross-functional teams, analyzing and managing risks, ensuring development best practices, overseeing system upgrades and implementations, and managing projects related to mobile technology for officers.

Requirements

• A baccalaureate degree from an accredited college in computer science, information systems, engineering, mathematics or related field and six years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems; or
• A baccalaureate degree from an accredited college and ten years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems; or
• Education and/or experience which is equivalent to the above.

Responsibilities

• Develop and maintain IT architecture diagrams of enterprise, business, data, security.
• Collaborate with cross-functional teams for applications across various divisions including infrastructure and networking.
• Analyze and manage project and infrastructure risks/issues; determine the cause of issues and re-mediate.
• Ensure development teams follow coding standards, performance optimization, implementing updates or patches and best practice.
• Oversee major upgrades, including documentation and training and runbooks; Ensure compliance with agency standards.
• Lead system upgrades and technology implementations and ensure they are completed on time and within budget.
• Develop and implement comprehensive policies and procedures to ensure the security, reliability and compliance of IT systems.
• Manage projects related to mobile technology, ensuring that officers have the necessary tools and applications on their devices.
• Oversee third-party application risk management efforts implementing automated processes.
• Oversee configuring of IT automation and monitoring tools at an enterprise level.

Benefits

• health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26
• union benefits such as dental and vision coverage
• paid annual leave and sick leave
• paid holidays
• a pension
• optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account

What This Job Offers

• Job Type: Full-time
• Career Level: Senior