Senior IT Applications Engineer

Cleveland-Cliffs•West Chester, PA

11d•Hybrid

About The Position

Cleveland-Cliffs Inc. is seeking an experienced Senior IT Applications Engineer to join the Information Technology Custom Development Team in our West Chester, OH location but will also consider our Cleveland, OH. This role includes new development and full-stack IT support for web and windows applications in Angular, C#, ASP.Net, JAVA, Azure, and other technologies. Use of AI Tools such as Claude Code, Co-pilot, etc. for design and development. Key responsibilities include project management, problem investigation, analysis, design, programming, testing, and malfunction resolution. The ideal candidate will have strong technical, project management, as well as written and verbal communication skills.

Requirements

Bachelor degree in Business Information Systems or equivalent work experience
7 or more years of experience in Angular, C#, ASP.Net, .Net Core, Entity Framework, SQL Server, Oracle
7 or more years of experience with custom development and SDLC processes
Exposure to AI tools such as Claude Code, Co-pilot, or other AI platforms
Working knowledge of Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint, OneDrive)

Nice To Haves

10+ years exp in Angular, C#, ASP.Net, .Net Core, Entity Framework
10+ or more years of experience with custom development and SDLC processes
Exposure to Project Management
Working knowledge of Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, Access, Visio, PowerBI)
Demonstrated leadership, communication, organizational, and teamwork skills
Experience using AI tools such as Claude Code, Co-pilot, or other AI platforms for design and development
Steel or other Manufacturing environment knowledge and experience
Working knowledge of ServiceNow service management software

Responsibilities

Understand business processes, supporting technologies, key stakeholders’ objectives, and overall business goals
Collaborate with business partners, IT Management, team members, and vendors by participating in meetings to analyze requirements and define project and technical support needs
Build strong working relationships with customers and align closely with their priorities and expectations
Proactively gather requirements and develop or modify applications while identifying critical interfaces and addressing impacts during testing and implementation
Plan, organize, and deliver technical projects and solutions in accordance with the Change Management process, including generating required documentation and SDLC artifacts
Use AI tools for design and development of IT solutions
Provide timely and effective feedback on customer issues and requests, offering recommendations to improve system stability and reduce recurring support needs.
Provide occasional 24x7 on-call support for enterprise applications and subsystems, including order management, quality assessment, logistics, and supply chain management
Drive innovation in partnership with the business and support the development of both online and batch applications.
Demonstrate proficiency with Microsoft Office 365 apps, including Word, Excel, Outlook, Teams, and PowerPoint
Possess strong verbal and written communication skills
Other duties as assigned