About The Position

Description Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. As a Service Line Program Manager at Providence, you’re the strategic connector who bridges clinical, revenue cycle, and technology teams to shape the future of healthcare delivery. You don’t just manage initiatives—you architect multi-year roadmaps that align IS solutions with organizational vision, driving innovation, efficiency, and value across every service line. You thrive in complexity, orchestrating partnerships with clinical leaders, engineering, and governance to prioritize what matters most. With a keen eye for portfolio optimization, you champion application rationalization, cost reduction, and the adoption of cutting-edge technologies. Your influence is felt in every conversation—from surfacing emerging opportunities to facilitating tough decisions and ensuring every stakeholder’s voice is heard. If you’re energized by cross-functional leadership, continuous improvement, and the challenge of transforming healthcare through strategic alignment and operational excellence, this is where your impact will be felt organization-wide.

Requirements

  • Bachelor's Degree Project Management, Business, Healthcare Administration, Clinical Operations or Information Technology -OR- a combination of equivalent education and experience
  • 8 or more years of Information Technology and/or Healthcare Industry experience
  • 8 or more years of Experience in the project/program management field
  • 1 or more years of relevant portfolio management experience
  • Expertise and experience with Project Management methodology based upon project management principles, including experience implementing and facilitating complex decision-making structures among multiple executive stakeholders with varied interests and priorities
  • Demonstrated experience as a speaker in a professional presentation environment, such as conferences and association meetings
  • Experience with vendor/contract management and negotiations
  • Development and execution experience with business development, marketing, communications, financial planning, and benchmarks/metrics in support of improved quality and process design

Nice To Haves

  • Master's Degree Information technology, business management, healthcare admin or clinical field
  • Coursework/Training Project Management methodologies
  • Upon hire: Project Management (PMI) Certification
  • Upon hire: Certified Associate in Project Management (PMI) Certification
  • Upon hire: Certifications in process optimization such as Six Sigma, Lean, CQIA, or other nationally recognized program
  • Upon hire: PgMP (Program Management Professional)
  • 6 or more years of experience working in the healthcare industry

Benefits

  • Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
  • We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
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