Revenue Cycle Manager

United Methodist Retirement Communities•Chelsea, MI

13h•Hybrid

About The Position

As the Revenue Cycle Manager, you will oversee and optimize all revenue cycle operations, including billing, collections, and reporting. You’ll lead a team, drive continuous improvement, and partner with clinical and operational leaders to streamline workflows and enhance data accuracy. Brio Living Services is dedicated to creating vibrant, supportive communities for our residents. We value teamwork, respect, and compassionate care — and we’re looking for talented individuals to help us grow and innovate.

Requirements

Bachelor’s degree in accounting, Finance, or related field
8+ years of progressive billing or revenue cycle experience (preferred)
4+ years of supervisory or management experience (required)
Healthcare revenue cycle experience required (SNF, Home Health, or Hospice)
Strong analytical, leadership, and communication skills
Ability to work a hybrid schedule with presence at Grand Rapids or Chelsea as needed

Nice To Haves

PointClickCare experience strongly preferred; Inovalon experience a plus
8+ years of progressive billing or revenue cycle experience (preferred)

Responsibilities

Lead and optimize billing, collections, payment posting, and reporting
Monitor KPIs, resolve past-due accounts, and drive process improvements
Develop policies, workflows, and best practices to ensure accuracy, efficiency, and compliance
Oversee system usage (including PCC/Inovalon) and leverage data for strategic decisions
Provide leadership, coaching, and performance management for the revenue cycle team
Maintain compliance with regulations and facilitate ongoing staff training
Foster strong collaboration and customer service across internal teams