Senior IP Product Analyst

Clarivate•Belgrade, ME

3d•Hybrid

About The Position

We are looking for a Senior IP Product Analyst to join our IP Laws team in Belgrade. This is an exciting opportunity to work on one of our IP Portfolio Management Software Systems. In this role, you will utilize your intellectual property expertise to assist in the analysis, implementation, and release of statutory due dates in the IP Portfolio Management Systems’ recurring law updates.

Requirements

5 years of previous experience, including a minimum of 3 years in the intellectual property field
Bachelor’s degree and/or equivalent experience
Proficiency in English

Nice To Haves

Experience in IP Management Software, preferably IPfolio
Experience in docketing and trademark and/or patent filing & prosecution
Understanding of jurisdictional logic and laws
Experience analyzing data and creating advanced data queries
Proficiency in Microsoft Office products and other tools that may be required or day-to-day work.

Responsibilities

Execute against strategy to keep the IPfolio Docket Engine up to date with jurisdictional law changes and take part in coordinating the deliverables associated with each IP law client content release, adhering to agreed/defined release frequencies.
Draft implementation requirements and implement identified configuration changes according to defined processes and best practices into assigned IP management system; participate in the QA review and testing of implementation requirements drafted by peers; enhance or amend existing configuration pertaining to assigned internal projects or client queries; utilize and update internal tracking tools on progress of implementations.
Analyze changes produced when applying law update release candidates against fictional client data identifying potential issues or anomalies; closely collaborate with the QA testers to ensure the implementation is working as intended; review, research, and analyze support queries from clients and assist in determining comprehensive resolutions; work closely with the customer law support team on issues and questions reported by the customer.
Escalate and assist in resolving issues with law related functionality of the consuming software, law interface and upgrade tools interacting with colleagues in IP Laws, product, and software development.
Maintain and enhance documentation and best practices on implementation processes.