Senior Intern

Expeditors • Collierville, TN

5d

About The Position

The Senior Intern helps ensure the proper and timely movement of freight and information while complying with internal and external requirements and providing exceptional customer service. The role involves tracking shipments, processing documentation, communicating with customers and offices, updating shipment information, and supporting shipment settlement and tariff filing. Interns will learn about the logistics industry, Expeditors and its culture, the company's systems, and proactive, high-expectation customer service.

Requirements

• Effective verbal and written communication skills.
• Strong organizational and prioritizing skills.
• Experience with Microsoft Office applications.
• Displayed ability to work independently.
• Excellent attendance practices.
• Attention to detail, curiosity, professionalism, integrity, and a sense of humor.

Nice To Haves

• Global geographic knowledge.
• Multilingual abilities.

Responsibilities

• Provide exceptional customer service to internal and external customers.
• Adhere to Operational Process Standards.
• Track shipments daily and manage corresponding documents.
• Work with the team to provide solutions to customers.
• Comply with customer requirements and procedures.
• Proactively communicate timely status updates to customers.
• Communicate with international and domestic customers and offices.
• Update shipment information in the Expeditors system.
• Track and trace international cargo.
• Settle shipments and file tariffs in a timely manner.
• Prepare reports as required.
• Prepare and process international documentation.
• Comply with US and foreign regulations.

Benefits

• Paid vacation, holiday, and sick time.
• Medical, prescription drug, dental, and vision health plans.
• Life and long-term disability insurance.
• 401(k) retirement savings plan (US only).
• Employee stock purchase plan.
• Training and personnel development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed