Senior Insurance Representative - Multi Branch Support

Integris Credit UnionPrince George, BC
CA$64,681 - CA$78,234Hybrid

About The Position

Integris Insurance Services is seeking a dynamic and enthusiastic Senior Insurance Representative – Multi Branch Support to join their insurance team. This role is based out of the Corporate Office in Prince George, B.C. The company is committed to helping clients protect their assets and achieve their financial goals. The ideal candidate will serve as an insurance subject matter expert and trusted resource to insurance branch teams, supporting staff development, driving business growth, and ensuring strong compliance and service standards. Regular travel to various Insurance Branches and communities is required.

Requirements

  • Minimum of five years of general insurance experience.
  • At least a Level 2 license.
  • Valid driver’s license and willingness to travel regularly between branches as required.
  • Advanced knowledge of insurance products and regulatory compliance.
  • Customer-focused with strong interpersonal and relationship-building skills.
  • Adaptable and self-motivated, able to thrive in a dynamic, multi-location environment.
  • Collaborative team player with leadership and coaching abilities.
  • Professional judgment and discretion in handling sensitive client and branch matters.

Nice To Haves

  • CAIB designation

Responsibilities

  • Provide expert support across multiple branches by delivering high-quality insurance services, assisting with complex multi-line insurance products, and ensuring consistent client experience throughout the region.
  • Function as a mobile producer, trainer, and fill-in representative, supporting branch operations during staff absences, workload surges, or transitional periods.
  • Provide on-site and remote insurance support to branches, assisting with personal, commercial, and specialty insurance products.
  • Act as a mobile producer, building and maintaining client relationships while achieving sales and service targets.
  • Ensure accurate policy processing, renewals, endorsements, and claims support in accordance with company and regulatory standards.
  • Support branch operations during staffing shortages, vacations, or transitions to ensure uninterrupted service delivery.
  • Coach and mentor insurance staff on complex insurance products, sales techniques, and customer service best practices.
  • Deliver hands-on training and guidance to new and existing employees to strengthen product knowledge, compliance awareness, and professional development.
  • Collaborate with the Integris Insurance team to proactively build the general insurance book of business, including joint marketing initiatives and inter-department referrals.
  • Proactively seek ways for the Insurance division to contribute to corporate results, including the submission of ideas and suggestions.
  • Demonstrate support for corporate initiatives.
  • Participate in interdepartmental projects and meetings to assist Integris with its financial goals.

Benefits

  • Employer paid pension plan.
  • Generous paid time off options to foster work-life-family balance
  • Extended health & dental benefits
  • Time off for Volunteering
  • Vision Care
  • Short-term and Long-term disability insurance
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