Senior Instructor, Informatica

Salesforce•Indianapolis, NV

1d•$117,400 - $193,700•Hybrid

About The Position

Salesforce is seeking a Principal Instructor for their Training team, focusing on Informatica products. This role involves delivering engaging training experiences to help individuals and organizations master Informatica products for data integration, data management, and enterprise data initiatives. Instructors act as trusted educators, subject matter experts, and advocates for customer success, guiding customers, partners, and employees through understanding to adoption via live instruction, hands-on workshops, and event-based learning. This is a critical role in delivering value within Success Plans, serving as a primary 1:many approach. The ideal candidate is customer-obsessed with strong communication skills, deep technical curiosity, and a passion for teaching Informatica's product portfolio. Salesforce invests in its people, enabling them to grow into recognized experts, thought leaders, and influencers in the data management ecosystem.

Requirements

3+ years of relevant professional experience in a technical, enablement, education, or customer-facing role
Demonstrated technical aptitude with enterprise systems, platforms, or software products — particularly in data integration, data warehousing, or related domains
Strong public speaking and presentation skills, with experience leading workshops, trainings, or customer sessions
Ability to quickly learn new technologies and explain them in a structured, engaging way
Experience delivering virtual or in-person learning using collaboration platforms (e.g., Zoom, WebEx)
Comfort facilitating live demos, hands-on exercises, and interactive discussions — including troubleshooting and debugging in real time
Experience with RDBMS technologies (e.g., DB2, SQL Server, Teradata) and working knowledge of SQL
Familiarity with Windows and/or UNIX operating systems
Proven ability to manage time, adapt in real time, and perform effectively in dynamic customer environments
Bachelor's degree in Computer Science, Education, Information Technology, or a related discipline (or equivalent experience)

Nice To Haves

Experience with Informatica products such as PowerCenter, Cloud Data Integration, MDM, Data Quality, or similar data management platforms
Background in Data Warehousing, Data Integration, ETL/ELT, or programming (SQL, PL/SQL, Java, etc.)
Experience with cloud platforms (AWS, Azure, or similar)
Prior roles such as Educator, Enablement Lead, Support Engineer, Success Manager, Solution Engineer, or Product Manager
Experience supporting customer adoption, change management, or digital transformation initiatives

Responsibilities

Deliver high-quality 1:Many training experiences focused on Informatica products, including hands-on workshops and multi-day instructor-led courses, both virtually and in person — as public and private offerings
Translate complex technical concepts (data integration, cloud data management, RDBMS, ETL/ELT workflows) into clear, approachable learning moments for audiences with varying levels of experience
Lead engaging, interactive sessions that encourage participation, discussion, and practical application
Help gather customer requirements in advance of training, understand business needs, and tailor training agendas accordingly
Serve as a trusted advisor to customers by sharing best practices, technical guidance, and adoption recommendations
Assist training participants with access to remote training environments, coordinating with customer technical personnel as needed
Partner cross-functionally with Curriculum Development, Customer Success, and Product Management teams to continuously improve learning experiences — including testing labs, reviewing course materials, and providing feedback to curriculum developers
Share knowledge with fellow instructors, developers, technical support, and other technical personnel
Stay current on Informatica innovations, enterprise data trends, and modern learning methodologies