Senior Instructor Chillers

Johnson Controls•Glendale, AZ

1d•$85,000 - $117,000•Remote

About The Position

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. This position can be virtual/remote, however, ideally will be located near one of our Training Institutes which are located in Dallas, Houston, Milwaukee, Phoenix, and Tampa. In the role of a Senior Instructor for Chillers, you will be working within the fast-paced Building Efficiency product portfolio across North America. You will be involved in some design and heavily involved in teaching courses to JCI employees. You will do this by becoming a subject expert for our flagship York chillers, teaching technical curriculum with state-of-the-art technology, partnering with instructional designers, and learning professionals to define the best approaches, bringing problem-solving and expertise to every class you have, and being open to learning new skills as you grow in this job. In this position, you absolutely will have the opportunity to impact people from around the world as a part of a global team creating stimulating ways to help others improve their performance at work. Investigate new opportunities and participate in the development of effective training that is impactful and inventive. Align your ingenuity and innovative ideas to reach the strategic plans of the business. Continue to learn on a day-to-day basis about how our equipment and strategies work to conserve energy and protect our environment.

Requirements

Five plus years of experience with York chillers, would be ideal, along with experience in performing operational checks, monitoring operations, and troubleshooting & startup of York chillers.
Five or more years’ experience with a company like Johnson Controls would be very desirable.
Strong writing, communication and facilitation skills must be strong in order to clearly articulate and transfer the content.
Holds a Bachelor’s Degree in Engineering, Business, Education or something that would support the mission of this position.
Realizes the importance of details in leading to impactful outcomes.
Collaborates with IDs, learning professionals, product managers, program managers, stakeholders, and more people in the business than we can count.
Has personal ethics, does quality work, and has a positive attitude.

Responsibilities

Delivers assigned learning sessions, which may include live classroom sessions and web-based learning sessions (synchronous or asynchronous).
Flexes instruction and facilitation style and approach to fit the needs of the audience, the content, and the technology.
Facilitates learning of materials, processes, systems that have advanced level content and/or facilitate learning in multiple areas of expertise.
Develops subject matter expertise in new technology, products, or processes and serves as a subject matter expert in the development of learning materials for these new areas using the Learning & Development Process (LDP).
Arranges for an appropriate learning environment for the presentation of material, which may include room arrangement, audiovisual equipment, technical equipment, web access, handouts, etc.
Measures results of technical training using appropriate methods for determining participant reaction, amount of learning, and ability to demonstrate new skills in the classroom setting.
Reports results of measurements and evaluations to appropriate Program Leaders, Learning and Development Managers.
Develops and presents recommendations for continuous improvements to technical training.
Evaluates the on-the-job effectiveness of former class participants as appropriate.
Provides constructive feedback to learners on their understanding of new materials and their performance in the classroom.
Turn in and maintains records, prepares reports and correspondence as required.
Continuously updates and improves delivery and coaching skills including the use of new technologies for sharing knowledge and building skills.
Assist Region and Branch personnel with training needs and questions about Technical Education.
Works with the design and development team to create learning solutions, on time and on budget.
Maintain and upgrade lab equipment and computers used in training.