Senior Instructional Tech Designer

TIAA•Frisco, TX

42d•Onsite

About The Position

The Senior Instructional Tech Designer delivers high-impact learning experiences and elevates the team’s capability through consultation, team leadership, and mentoring. This role involves leading complex design projects, developing end-to-end learning experiences across digital and blended formats, and producing high-quality visual and multimedia deliverables. The designer will also apply accessibility standards, incorporate feedback for continuous improvement, and contribute to team standards and workflows to enhance quality and efficiency.

Requirements

3+ years of professional experience designing digital experiences and producing visual and multimedia deliverables.
Knowledge of adult learning design principles.
Demonstrated consultative skill (needs analysis, solution recommendation, influencing without authority).
Strong visual design fundamentals (layout, typography, visual hierarchy, brand alignment).
Experience working in a collaborative, deadline-driven environment with multiple concurrent projects.
Clear communication and strong stakeholder partnership skills.
A curious, innovative, creative mindset for exploring new ways to improve design and development.
Advanced tool fluency with: Adobe Creative Cloud (e.g., Illustrator, Photoshop, Premiere)
Video/animation tools
Course authoring tools
SharePoint development

Nice To Haves

Experience establishing design standards and conducting structured quality reviews.
Experience working with global teams and various stakeholders.
Experience developing learning in course authoring tools and support publishing workflows in an LMS/LXP environment.
Web development for learning delivery (HTML/CSS/JS).
Experience with generative AI development tools.

Responsibilities

Consult with stakeholders to diagnose needs, recommend approaches, and shape scope, timeline, and success measures.
Lead complex Design projects in partnership with internal L&D teammates or internal clients from intake through launch.
Design and develop learning experiences end-to-end across digital and blended formats.
Produce high-quality visual and multimedia deliverables that make complex content clear and usable (graphics, layouts, infographics, motion graphics, and video).
Design and develop video, motion graphics, and interactive media beyond basics.
Develop presentations for high-visibility audiences, ensuring effective messaging, engaging design, and alignment with Brand standards.
Maintain and publish learning content in SharePoint, improving usability and consistency of learner-facing pages.
Apply accessibility standards in learning and visual design.
Incorporate feedback and data to continuously improve learning effectiveness and learner experience.
Contribute to templates, asset libraries, and standards that improve consistency and speed.
Set and reinforce design standards (instructional + visual) through reviews and coaching.
Upskill and mentor teammates through feedback, examples, and hands-on guidance.
Improve team workflows, templates, and reusable assets to increase quality and efficiency at scale.