Senior Instructional Designer

AmTrust Financial Services, Inc.•Cleveland, OH

About The Position

Responsible for creating innovative and engaging learning solutions that link to key business strategies within the organization. Collaborates with key stakeholders to define learning objectives and measure learning outcomes. Designs and develops learning solutions using various instructional design methods that focus on improving organizational performance. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

Requirements

Bachelor’s Degree in related field or equivalent business experience
5+ years of experience in instructional design, preferably in insurance industry
Strong understanding of instructional design, adult learning theory, learning styles and a variety of learning methodologies
Experience with Kirkpatrick model for measuring learning effectiveness
Extensive experience with eLearning authoring tools, specifically Articulate Storyline
Experience with virtual classroom technology and Learning Management Systems
Experience in developing and implementing consistent learning solutions across a multi-state company
Demonstrated organizational and project management skills
Demonstrated ability to build strong relationships and be persuasive
Ability to operate both independently and as part of a team

Nice To Haves

Creativity in designing learning solutions
Advanced presentation and facilitation skills
Intermediate knowledge of the insurance industry, its practices and operations; preferable background in multiple lines of business.
Articulate 360
Microsoft Office
Adult Learning Theory
Written Communication
Verbal Communication
Technical Writing
Learning Needs Analysis
Adobe Creative Suite
Graphic Design
Visual Design
Project Management
Storytelling
Creativity/Innovation
ID Theories and Models
Virtual Classroom technology
Video Creation and editing technology
LMS
Learning Evaluation
Peer Coaching
Presenting to Executives
Thought Leadership
Persuasion and Influence

Responsibilities

Performs learning needs analysis to fully define root cause of learning needs and provide learning strategy solutions to meet the needs.
Partners with company leaders and subject matter experts to identify target audience and learning objectives. Set corresponding instructional objectives.
Collaborate with cross-functional teams and stakeholders to ensure that instructional design projects support broader business initiatives and contribute to overall organizational success.
Creates engaging materials that support the learning objectives and provide a consistent experience to all learners.
Develops all forms of instructional materials: eLearning, face-to-face classroom, virtual classroom, on the job performance support, videos, simulations, role play, assessments etc.
Collects, monitors and evaluates program data to determine effectiveness, relevance and quality of materials, content and instruction.
Creates, updates and maintains SCORM compliant eLearning modules within a Learning Management System.
Manages all aspects of the instructional design process and maintains appropriate project documentation for large-scale, complex projects that can span multiple teams and business units.
Suggest, initiates and implements new ideas to improve our processes and learning solutions.
Keeps current with market trends and demands. Acts as a thought leader, bringing new facilitation best practices and learning technology to the organization.
Coach other members of the L&D team on instructional and visual design methodologies.
Performs other duties as assigned.