Senior Insights Analyst

FreedomCare•Holtsville, NY

1d•$80,000 - $120,000

About The Position

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016, supporting patients across the U.S. by ensuring they have the power to choose a caregiver for in-home care. The company operates with core values: Here For You, Own It, Do the Right Thing, and Be Positive. The Senior Insights Analyst will be a core member of the Data Analytics team, responsible for transforming data into actionable insights. This role will operate at the intersection of analytics and data science, preparing and structuring data, building advanced models, and interpreting results with suggested actions to drive impact across Marketing, Product, Operations, and Workforce teams.

Requirements

Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects effectively.
Proven track record of strong customer focus and adaptability, with a strong attention to detail and problem-solving abilities.
Effective written and verbal communication skills with the ability to engage with diverse audiences.
A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Technical proficiency with the ability to navigate through multiple systems, while maintaining attention to detail and data accuracy.
Demonstrates fluency over all tools and resources specific to the role.
Ability to embrace change and departmental growth in an evergreen environment.
5+ years of experience in data analysis, data science, or business analytics roles.
Bachelors or Masters Degree in Statistics, Computer Science, Economics, Engineering, or a related field.
Strong SQL and working knowledge of Python or R.
Experience in building dashboards in Tableau or other BI tools.
Experience analyzing and integrating multiple data sources for analytics such as Salesforce/ other CRM platforms & Google Analytics.

Nice To Haves

Google Ads would be a nice-to-have.

Responsibilities

Analyze large, complex datasets to answer key business questions and identify actionable trends & insights.
Build robust SQL queries, data pipelines, and ad hoc analyses to support cross-functional initiatives.
Collaborate with stakeholders to scope projects, structure analyses, and translate findings into clear business recommendations.
Develop predictive models and statistical analyses to forecast key outcomes, supporting decision-making.
Apply advanced analytics techniques (e.g., regression, clustering, forecasting) to support workforce planning, marketing optimization, and service design.
Build and maintain dashboards and data tools to democratize access to insights.
Help ensure data quality, consistency, and governance across the analytics ecosystem.
Document your work and contribute to team-wide knowledge sharing and best practices.