Senior Insider Threat Investigator (US)

TD Bank•Mount Laurel, NJ

4d•Onsite

About The Position

The Senior Insider Threat Investigator conducts investigations of various complexity and sensitivity through analysis of evidence gathered with a focus on containment, loss recovery through criminal prosecution and civil recovery. This expert-level professional role requires in-depth knowledge/expertise in their field of specialty and working knowledge of broader related areas. They integrate the broader organizational context into advice and solutions within their area, understand the industry, competition, and the factors that differentiate the organization, and impact a range of functional programs across their own and related teams. They interpret guidelines, standards, policies, and results of analysis to inform decision-making at senior levels, build stakeholder alignment in leading projects and activities, and work independently as the senior technical lead, guiding others within their area of expertise. They identify and lead problem resolution for complex issues at all levels.

Requirements

Undergraduate degree or relevant professional certifications, designations, or equivalent required.
5+ years relevant experience.
Sound knowledge of Bank products, systems, policies and procedures.
Strong knowledge of criminal investigative techniques, related laws governing collection of evidence, court proceedings and financial/criminal trends.
Expert level professional role requiring in-depth knowledge/ expertise in own field of specialty and working knowledge of broader related areas.
Integrates the broader organizational context into advice and solutions within own area.
Understands the industry, competition and the factors that differentiate the organization.
Impacts a range of functional programs across own and related teams.
Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels.
Builds stakeholder alignment in leading projects and activities.
Works independently as the senior technical lead and guides others within area of expertise.
Identifies and leads problem resolution for complex issues at all levels.
Applies sound methodologies to collect, preserve, and analyze evidence while staying current on global emerging technology threats.
Assesses and prioritizes files and investigates assigned cases ensuring proper protocols are in place and effectively applied.
Conducts investigations in a professional and timely manner.
Identifies and communicates procedural weaknesses to businesses and ensure processes for remediation are in place such as following up for corrective action where applicable.
Works effectively with counterparts at other FI’s, law enforcement and others in the judicial system to maximize opportunities for the recovery of assets and to reduce TD's exposure.
Maintains good working relationships with internal partners (e.g. HR, Employment Standards and Legal etc.,) for investigative purposes.
Collects evidence from computers, laptops, phones, Blackberry's, iPads, databases and a variety of other devices/systems capable of storing valuable electronic data.
Applies sound methodologies to collect, preserve, and analyze digital evidence.
Focuses on operational efficiency to ensure the Digital Evidence team is leveraging tools and processes that reduce redundancy and improve capacity.
Develops procedures and standards and deliver advice, direction and education to employees.
Supports the annual planning cycle; confirms quarterly forecast amounts (invoices and estimates) for quarterly budget lockdown.
Plans and delivers efficient and cost-effective processes that supports and promotes the implementation of programs.
Evaluates the effectiveness of processes/services and recommend/champion possible enhancements.
Ensures a high level of service by setting clear service standards, measuring effectiveness, maintaining appropriate resources and streamlining processes to meet/exceed standards.
Prioritizes and manages own workload to meet service level requirements for service and productivity.
Adheres to enterprise frameworks or methodologies that relate to activities for respective business area(s).
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate.
Protects the interests of the organization – identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high risk issues.
Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience.
Runs analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices.
Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exists.
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest.
Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit.
Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques.
Participates in personal performance management and development activities, including cross training within own team.
Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships.
Contributes to a fair, positive and equitable environment that supports a diverse workforce.
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally.
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous

Nice To Haves

Regulatory Reporting experience
Interview experience
Internal investigations experience
Customer Accountabilities

Responsibilities

Conducts investigations of various complexity and sensitivity through analysis of evidence gathered with a focus on containment, loss recovery through criminal prosecution and civil recovery.
Investigates criminal cases ranging from simple to complex in nature.
Represents the Bank in court proceedings.
Manages programs/projects/initiatives of low to moderate scope and complexity.
Leads a variety of investigations, including cybercrime and non-criminal in nature.
Applies sound methodologies to collect, preserve, and analyze evidence while staying current on global emerging technology threats.
Identifies reported incidents promptly and takes appropriate action to minimize potential losses.
Assesses and prioritizes files and investigates assigned cases ensuring proper protocols are in place and effectively applied.
Works effectively with counterparts at other FIs, law enforcement and others in the judicial system to maximize opportunities for the recovery of assets and to reduce TD's exposure.
Conducts investigations in a professional and timely manner.
Identifies and communicates procedural weaknesses to businesses and ensures processes for remediation are in place such as following up for corrective action where applicable.
Identifies industry and criminal risk trends for own area and shares knowledge with appropriate parties.
Maintains good working relationships with internal partners (e.g. HR, Employment Standards and Legal etc.) for investigative purposes.
Collects evidence from computers, laptops, phones, Blackberry's, iPads, databases and a variety of other devices/systems capable of storing valuable electronic data.
Applies sound methodologies to collect, preserve, and analyze digital evidence.
Focuses on operational efficiency to ensure the Digital Evidence team is leveraging tools and processes that reduce redundancy and improve capacity.
Develops procedures and standards and delivers advice, direction and education to employees.
Supports the annual planning cycle; confirms quarterly forecast amounts (invoices and estimates) for quarterly budget lockdown.
Plans and delivers efficient and cost-effective processes that support and promote the implementation of programs.
Evaluates the effectiveness of processes/services and recommends/champions possible enhancements.
Ensures a high level of service by setting clear service standards, measuring effectiveness, maintaining appropriate resources and streamlining processes to meet/exceed standards.
Prioritizes and manages own workload to meet service level requirements for service and productivity.
Adheres to enterprise frameworks or methodologies that relate to activities for respective business area(s).
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate.
Protects the interests of the organization – identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high risk issues.
Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience.
Runs analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices.
Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist.
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts.
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest.
Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit.
Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques.
Participates in personal performance management and development activities, including cross training within own team.
Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships.
Contributes to a fair, positive and equitable environment that supports a diverse workforce.
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally.