Senior Inside Sales Representative

5.11•Costa Mesa, CA

1d•$80,000 - $90,000

About The Position

5.11 is a purpose-driven lifestyle brand rooted in performance, durability, and versatility. The Senior Inside Sales Representative will help grow the company’s Healthcare business by building customer relationships, expanding existing accounts, and identifying new sales opportunities. The role works directly with healthcare organizations and end users to provide a seamless purchasing experience, from initial engagement and account onboarding through ongoing support. The position contributes to B2B business growth, supports improvements to online purchasing platforms, and partners with internal teams to develop solutions that meet customer needs. It independently manages healthcare accounts and complex customer challenges, supports account onboarding and order management, analyzes sales and market information, and recommends process improvements. Occasional travel may be needed.

Requirements

At least 5 years of sales experience in inside sales, outside sales, or account management; healthcare or B2B sales experience is preferred.
Experience with healthcare purchasing processes, including GPOs, hospital marketplaces, or similar channels.
Proven success managing accounts, developing business opportunities, and achieving revenue targets.
Strong analytical and problem-solving skills, including the ability to independently manage complex customer needs.
Excellent communication, relationship-building, and organizational skills.
Ability to collaborate across departments, influence outcomes, and identify process improvements.
Proficiency in Microsoft Office and experience with CRM systems, B2B platforms, Power BI, Dynamics 365, or similar applications.
Ability to travel occasionally as needed.

Nice To Haves

Knowledge of apparel, scrubs, and healthcare-related products.
Associate degree or an equivalent combination of education and relevant experience.

Responsibilities

Independently manage and grow healthcare accounts, building relationships with key decision-makers and end users.
Drive revenue growth through prospecting, lead generation, account expansion, and new business development.
Meet and exceed established sales targets and key performance indicators.
Support new account onboarding, product selection, order management, and ongoing customer needs.
Partner with internal teams to develop and optimize B2B microsites and improve the online purchasing experience.
Analyze sales performance, customer trends, and market data to identify growth opportunities and recommend strategies.
Maintain accurate customer information, sales activity, and pipeline opportunities in CRM systems.
Resolve complex customer challenges independently and collaborate with internal partners on effective solutions.
Identify and recommend process improvements to enhance operational efficiency and customer satisfaction.
Collaborate with Sales Operations, Inventory Management, Demand Planning, and other teams to support business growth.