Senior Initiatives Manager, Asset Services

Royal Bank of Canada•Edina, MN

1d•$90,000 - $160,000•Onsite

About The Position

The Senior Initiatives Manager supporting Asset Services (Corporate Actions, Dividends, Bond Payments, Physical Securities Processing) will plan, organize and implement large and small projects and initiatives in partnership with department leadership and other internal and external resources. This role will also assist with day-to-day production support issue identification, reporting, investigation with third party service providers and subject matter experts and remediation activities. You must work effectively and collaboratively with multiple departments and stakeholders (internal and external) to achieve quality and timely delivery of solutions. This position involves vendor management and risk management responsibilities and is expected to understand and represent the needs of Operations as it pertains to the assigned projects and to effectively provide two-way communications throughout the project life cycle to vendors, delivery providers and key stakeholders, including the Operations Senior Management team.

Requirements

4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 5+ years of securities, banking, technology and/or job specific industry experience
Securities license 7 or 99 (or able to obtain license within 120 days)
3+ years demonstrated project team coordination and/or coaching/mentoring leadership experience

Nice To Haves

Advanced knowledge related to business lines, business strategy, needs and technology
Experience with identifying and implementing process/system changes which reduce risk, increase efficiencies or enrich customer service
Fully proficient with MS Office (Word, Excel, PowerPoint, and Outlook)

Responsibilities

Oversee design, development, and implementation of solutions required to support specific Operations’ initiatives.
Plan, organize and manage tasks and resources to accomplish a defined objective with a defined scope.
Develop proposals and work plans as required to support Operations activities.
Communicate regularly with management and other relevant parties to keep impacted resources informed.
Prepare detailed plan and/or specifications for implementation of change requests and/or initial process requirements.
Participate in Operations, firm, and/or industry initiatives providing process design, expert product knowledge, technical expertise, and problem solving unique to one or more specialty areas.
Provide business requirement, UAT testing, and implementation support as required.
Utilize industry standard business analysis tools to complete requirements, design, and testing activities.
Analyze current costs of existing operations, estimate cost savings to be achieved by implementing recommended changes and assist in the preparation of cost/benefit analysis statements.
Coordinate or lead business process, system, or risk analysis activities; identify and make recommendations to senior management for approval.
Provide training, coaching, and mentoring for department managers and other Operations resources, fostering teamwork and knowledge transfer.
Liaise and provide service support for individuals requiring research, problem resolution, or securing information from other Operations departments, RBC Business Units, external customers or industry participants.
Provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance.
Design and implement tracking and reporting mechanisms on Operations’ processes and service levels.
In conjunction with senior management and department managers, monitor risk associated with departments; ensure within the regulatory, firm and RBC frameworks.