Senior Infrastructure Project Engineer

My IT Crew•New York, NY

23h•$100,000•Hybrid

About The Position

The Senior Infrastructure Project Engineer is responsible for designing, planning, and delivering complex IT projects that fall outside standard managed services agreements. This role combines strong technical execution with ownership of project design, documentation, timelines, and budgets. The Senior Infrastructure Project Engineer ensures projects are delivered according to best practices, aligned with client requirements, and ready for seamless handoff to the service team.

Requirements

Strong technical execution
Ownership of project design, documentation, timelines, and budgets
Delivery of projects according to best practices
Alignment with client requirements
Seamless handoff to the service team
Experience with M365, Azure AD, AD, security, backups, monitoring
Experience with network, server, cloud, and migration projects
Experience with routing, switching, firewalls, VPNs, wireless, and hybrid environments
Ability to assess existing environments and recommend improvements
Ability to maintain accurate project documentation, diagrams, and ticket notes
Ability to contribute to standardized templates, checklists, and project processes
Mentoring junior engineers
Collaboration with Project Managers, Account Managers, and Client Success teams

Responsibilities

Lead technical onboarding, discovery, and environment assessments for new clients
Standardize client environments to MSP best practices (M365, Azure AD, AD, security, backups, monitoring)
Ensure environments are fully documented and integrated into internal systems
Act as the technical lead through onboarding until transition to steady-state support
Design technical solutions that meet client business needs
Create clear scopes of work, estimates, and project work plans
Define project phases, tasks, dependencies, resources, and checklists
Identify risks, dependencies, and out-of-scope work early
Execute projects according to approved plans and standards
Track project progress, hours, and scope alignment
Identify and escalate change order needs when scope changes
Deliver secure, scalable, and supportable solutions
Design and implement network, server, cloud, and migration projects
Work across routing, switching, firewalls, VPNs, wireless, and hybrid environments
Assess existing environments and recommend improvements
Maintain accurate project documentation, diagrams, and ticket notes
Ensure documentation is complete and usable for service and support teams
Contribute to standardized templates, checklists, and project processes
Mentor junior engineers during project work
Coordinate with Project Managers, Account Managers, and Client Success teams
Provide feedback on recurring issues and process improvements