Senior Infrastructure Platform Specialist

Alliant Energy•Madison, WI

About The Position

Alliant Energy is continuing to grow and invest in modernizing its technology landscape, creating an opportunity for a Senior Infrastructure Platform Specialist to play a key role in shaping the future of its enterprise infrastructure. In this role, you will design and advance hybrid platforms that span both on‑prem and public cloud environments, directly supporting a business that is scaling and evolving. You will drive platform reliability, resiliency, and operational excellence across virtualization and hypervisor technologies, enterprise storage, and data protection services. A strong focus of this position is reducing operational friction through automation, standardization, and continuous improvement. You will identify opportunities to streamline processes, improve service quality, and enable more efficient, scalable platform operations across the organization. This role is well suited for someone with deep, hands‑on experience in VMware or Nutanix, NetApp storage, and enterprise data protection solutions such as Dell or Rubrik, along with a strong understanding of enterprise hosting architectures. Success requires ownership and a systems mindset, with the ability to translate complex technical challenges into measurable, business‑impacting outcomes. At Alliant Energy, this is more than maintaining infrastructure, it is about building and evolving platforms that support long‑term growth, improving how technology enables the business, and having a direct impact on where the organization is heading next.

Requirements

Bachelor's Degree Emphasis in information technology or related area
6 years of experience in PC support in a networked environment, including system hardware and software support
Advanced administrative experience with Microsoft Windows operating systems and software, standard application packages, imaging software, profile migration techniques, client computing hardware, peripherals, and general PC troubleshooting and problem resolution
Demonstrated advanced understanding of software application packaging and distribution tools, methods and techniques.
Demonstrated working knowledge of network operating systems, LAN characteristics, network topologies, components, protocols and services such as TCP/IP, LDAP, DNS, DHCP, firewalls, and routers.
Demonstrated effective interpersonal, verbal, and written communication skills.
Demonstrated ability to apply logical reasoning to situations and derive workable solutions for moderate to highly complex problems.
Demonstrated ability to lead a project team to the successful conclusion of moderate to complex technology initiatives.
Ability to work effectively in a collaborative and inclusive work environment.

Nice To Haves

Deep, hands‑on experience in VMware or Nutanix, NetApp storage, and enterprise data protection solutions such as Dell or Rubrik, along with a strong understanding of enterprise hosting architectures.

Responsibilities

Coordinates departmental projects and the design, evaluation, recommendation, building, testing and maintenance of medium to large computing services and writes specification documents for these systems.
Responds to support tickets and resolves technical issues escalated through Help Desk Help Desk within specified timeframes, uses troubleshooting tools and procedures to resolve issues, and maintains defined service levels.
Provides leadership and guidance for resolution of moderate to complex operational issues.
Complies with local, state, and government regulations such as SOX, NERC CIP, FERC, and TSA.
Maintains disaster recovery plans and coordinates the planning and execution of disaster recovery drills.
Leads creation and maintenance of technical documentation related to hardware/software in client computing environment as well as training materials for end users.
Prepares communications and makes presentations on system enhancements and/or alternatives.
Participates in the usage of Agile processes to gather requirements, develop solutions, and deliver products.
Assists other teams and helps manage relationships with outside vendors.
Engages in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities.