Senior Infrastructure Engineer

Wells Fargo•Columbus, OH

2d•$87,000 - $140,000•Onsite

About The Position

Wells Fargo is seeking a Senior Infrastructure Engineer to support our core banking mainframe environment. In this role, you will provide technical leadership across z/OS, MQ, CICS, IMS, DB2, and Hogan technologies, driving platform stability, resiliency, and operational excellence. You will lead the resolution of complex production issues, support critical infrastructure initiatives, and help reduce operational risk through automation, monitoring, and continuous improvement. If you are passionate about solving complex technical challenges, supporting mission-critical systems, and making a meaningful impact on the financial well-being of millions of customers, you will find this role both rewarding and purpose-driven. Learn more about career areas and business divisions at https://www.wellsfargojobs.com.

Requirements

4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

4+ years of experience supporting IBM z/OS mainframe environments
Strong hands-on experience with: IBM z/OS, CICS, IMS, DB2, and Mainframe and infrastructure technologies
4+ years of experience of MQ support experience
4+ years of experience building, troubleshooting, and executing JCL
Direct experience supporting Hogan applications and associated infrastructure is a plus
Strong verbal and written communication skills
Ability to communicate technical concepts to non-technical stakeholders
Experience working in highly regulated financial services environments

Responsibilities

Lead or participate in high level technical concepts spanning technology and business
Develop specifications for complex infrastructure systems, design and test solutions
Contribute to the testing of business, application and technical infrastructure requirements
Drive solutions to reduce recovery
Review and analyze solutions for cloud security, secrets management and key rotations
Design, code, test, debug and document programs using Agile development practices
Design complex system upgrades
Resolve troublesome trends as they develop
Develop a long range plan designed to resolve problems and prevent them from recurring
Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Provide technical leadership and subject matter expertise for the Mainframe environment, ensuring platform stability, resiliency, and performance
Support, maintain, and enhance mission-critical mainframe infrastructure technologies, including z/OS, MQ, CICS, IMS, DB2, and related middleware components
Lead the troubleshooting and resolution of complex production incidents, service degradations, and critical outages impacting Hogan applications and supporting infrastructure
Participate in a rotating 24 x 7 on-call support schedule, including evenings, weekends, and holidays, to provide rapid response and recovery for critical production incidents
Perform root cause analysis for recurring issues and develop sustainable solutions that improve platform reliability and reduce operational risk
Partner closely with application development teams, production support teams, infrastructure teams, and business stakeholders to ensure successful delivery of technology solutions
Support change management activities, including change planning, implementation, validation, and post-implementation reviews for critical banking systems
Proven ability to troubleshoot complex incidents and restore service quickly
Experience implementing monitoring, automation, and operational stability improvements
Knowledge of disaster recovery, resiliency, business continuity, and high-availability concepts
Experience reducing recurring production issues through root cause analysis and remediation
Proven track record of resolving complex technical challenges
Ability to mentor junior engineers and share institutional knowledge
Strong collaboration skills across application, platform, infrastructure, and business teams
Experience influencing technical decisions and driving operational improvements