Infrastructure Engineer Senior (Snowflake)

USAA•San Antonio, TX

3d•$114,080 - $218,030•Hybrid

About The Position

The Senior Infrastructure Engineer will provide technical leadership for USAA’s enterprise Snowflake platform, overseeing administration, architecture, automation, operational excellence, modernization, and AI enablement. The role leads complex initiatives, mentors colleagues, influences platform strategy, and partners across technology teams to deliver secure, scalable, resilient, and cost-effective data and analytics capabilities. The position administers, maintains, engineers, and evolves Snowflake and its integrated capabilities supporting critical data, analytics, and AI workloads. Responsibilities include maintaining platform health, availability, security, access controls, governance, connectivity, performance, consumption, monitoring, and production support. The engineer evaluates and operationalizes new Snowflake capabilities while ensuring appropriate architecture, security, governance, observability, documentation, and support processes are in place. The role also identifies, measures, monitors, and controls operational, security, and compliance risks. The work environment is flexible but requires working in the office four days per week. The position may be based in San Antonio, Texas, or Plano, Texas. Relocation assistance is not available.

Requirements

Bachelor’s degree or four years of relevant education and/or experience.
Six years of infrastructure experience demonstrating depth of technical understanding in one or more disciplines or technologies, including two years in a Systems Operations environment supporting complex environment deployment and infrastructure management activities, or applicable IT experience such as IT Management, Software Development, Data Engineering, or Agile Product/Release Management.
Four years of experience creating, modifying, and maintaining infrastructure and individual system components.
Advanced business acumen in business operations, risk management, industry practices, and emerging trends.
Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks.
Demonstrated experience working with cloud technologies and tools.

Nice To Haves

Deep experience administering and engineering Snowflake at enterprise scale.
Proven experience supporting large-scale SaaS or cloud-native platforms.
Strong understanding of Snowflake architecture, performance optimization, security, governance, and networking.
Experience implementing Infrastructure as Code solutions using Terraform and Git-based deployment practices.
Experience designing and implementing platform automation and self-service capabilities.
Experience supporting enterprise data, analytics, AI, or machine learning platforms.
Experience leading platform modernization or cloud migration initiatives.
Experience working in highly regulated environments with strong risk and compliance requirements.
Demonstrated ability to mentor engineers and provide technical leadership on complex initiatives.
Strong collaboration and communication skills, with the ability to influence architecture and engineering decisions across organizations.
Experience with cloud networking, private connectivity solutions such as AWS PrivateLink, identity and access management, and security controls within SaaS platforms.

Responsibilities

Design scalable Snowflake platform solutions and lead complex implementations that improve availability, security, performance, governance, and operational efficiency.
Resolve highly complex Snowflake and integrated-platform production issues, leading troubleshooting across application, data, identity, network, cloud, and security dependencies.
Evaluate and operationalize new Snowflake features and capabilities, establishing architecture, security controls, governance, observability, documentation, and production support processes.
Monitor and improve Snowflake platform health, performance, reliability, and consumption, identifying opportunities to improve customer experience and cost efficiency.
Establish and improve Snowflake engineering and administration best practices, standards, and operational patterns.
Partner with customers to understand data, analytics, and AI needs and identify opportunities to safely enable Snowflake capabilities that deliver business value.
Mentor engineers and provide technical coaching on administration, implementation, operation, and support of enterprise Snowflake services.
Develop and maintain Infrastructure as Code and automation solutions for Snowflake administration, configuration, deployment, and operations.
Ensure risks associated with the Snowflake platform and newly enabled capabilities are identified, measured, monitored, and controlled.