Senior Infrastructure Engineer

Omnidian • Seattle, WA

2h • $105,000 - $135,000 • Hybrid

About The Position

As a Sr. Infrastructure Engineer at Omnidian, you will drive core infrastructure execution and technical automation during a period of rapid global expansion. You will spend 60% of your time leading key IT infrastructure projects from technical setup to operational rollout, 20% partnering with Information Security on vulnerability remediation, and 20% providing Level 2+ technical escalation support for our asynchronous workforce across the US, Australia, and Latin America. You are an experienced, self-directed professional who thrives on optimizing global configurations, minimizing system drift, and leveraging modern AI tools to eliminate manual overhead.

Requirements

• 4+ years in systems administration, infrastructure engineering, or advanced IT support roles within high-growth environments.
• Robust proficiency in PowerShell and Python is mandatory for automating user lifecycles and bridging data gaps between systems (e.g., Rippling, Intune, Jira).
• Strong experience administering cloud and endpoint management tools (e.g., Google Workspace, Azure, MDM platforms, SharePoint).
• ITIL 4 Foundation is required.
• Demonstrated experience leveraging AI platforms (Gemini, Claude AI) to accelerate troubleshooting and documentation is essential.

Nice To Haves

• Proven track record of executing mid-to-large scale IT infrastructure projects and delivering them reliably on schedule.
• Possesses the situational awareness to understand the downstream impacts of configuration choices before execution.
• Independently identifies infrastructure optimization opportunities, writes targeted scripts (PowerShell/Python), and proposes practical technical solutions.
• Comfortable working across international time zones and collaborating effectively with cross-functional team members.

Responsibilities

• Lead the technical deployment and lifecycle management of core platforms (such as IDP, MDM, and ITAM tools) from setup to full rollout under general guidance.
• Act as the senior resource for the IT service desk, assisting team members with complex configurations and advanced troubleshooting.
• Manage and optimize SharePoint Online, ensuring site designs and permissions structures adhere strictly to established corporate data-governance baselines.
• Adapt and scale global infrastructure to accommodate rapid international expansion. Build and manage automated, zero-touch deployment frameworks for a mixed-OS fleet (Windows & Mac) using modern, unified endpoint management tools like JumpCloud, NinjaOne, or Kandji/Iru, ensuring seamless hardware delivery and security compliance for offshore staff.
• Partner directly with the Information Security Team to swiftly execute technical tasks required to remediate infrastructure vulnerabilities within SOC2 and ISO frameworks.
• Assist in the testing and technical maintenance of corporate Disaster Recovery (DR) and Business Continuity Plans (BCP).
• Establish and enforce configuration baselines for all managed workstations to eliminate configuration drift across the global fleet.
• Provide high-level technical support for complex hardware, network, and cloud software issues that exceed standard service desk capabilities.
• Deploy and fine-tune infrastructure monitoring tools to proactively track global system health and maintain situational awareness.
• Coordinate with SaaS and infrastructure vendors to resolve systemic bugs, manage API integrations, and provide deep technical administration for Google Workspace, Azure/GCP, and EDR systems.
• Follow disciplined ITIL frameworks for incident, request, and rigorous Change Management to ensure minimal business disruption.
• Proactively leverage generative AI tools to validate administrative scripts, synthesize technical data, and rapidly author Standard Operating Procedures (SOPs).
• Act as a core contributor to the team Knowledge Base, ensuring infrastructure configuration changes and workflows are thoroughly documented.

Benefits

• family medical
• dental
• vision
• disability
• 401(k) administration and $1k match per year
• thoughtful paid time off
• 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year
• four-week paid sabbatical leave after four years
• competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
• up to $500 in annual learning reimbursement for courses, certifications, or conferences

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed