Senior Infrastructure and Operations Engineer

UnitedHealth Group • Eden Prairie, MN

4d • Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This role will be part of a core team responsible for designing, deploying, and operationalizing the asset discovery platform across the enterprise. The project focuses on establishing a single, accurate source of truth for IT, IoT, IoMT, and unmanaged assets by enabling continuous network-based discovery, enrichment, and classification. The team will work closely with infrastructure, network, security, and downstream application owners to ensure high data quality, scalable deployments, and seamless integrations, transitioning the platform from initial rollout to stable BAU operations.
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with care, pharmacy benefits, data and they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come makes an impact on the communities we serve as you help us advance health equity on a global scale.
You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office for a minimum of four days per week.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

• High School Diploma/GED (or higher)
• 10+ years of experience in networking protocols (e.g., TCP/IP, DNS, DHCP, SNMP) and system architectures (e.g., Windows, Linux, cloud platforms)
• 7+ years of experience in the implementation and management of scanning and discovery tools in large enterprise environments (10,000+ devices)
• 5+ years of experience with Network Discovery tools such as Armis, Runzero, Lansweeper, BMC Discovery, ServiceNOW discovery, HP UD etc.
• 3+ years of experience with scripting or automation (e.g., Python, PowerShell) for data collection and analysis
• 3+ years of experience in data analysis and reporting on discovered assets

Nice To Haves

• Relevant industry certifications (e.g., CCNA, CompTIA Network+)
• Experience with other IT Asset Management (ITAM) or Configuration Management Database (CMDB) solutions
• Experience working in a regulated industry, such as healthcare
• Demonstrated ability to translate complex technical information into clear, concise reports and presentations for various audiences
• All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Responsibilities

• Leverage enterprise-approved AI tools to streamline workflows, automate tasks and drive continuous improvement
• Evaluate emerging trends to inform solution design and strategic innovation
• Design, implement, and maintain network discovery tools (eg, Armis, Runzero, Lansweeper) to ensure comprehensive asset visibility
• Demonstrate conceptual knowledge of network discovery principles and methodologies
• Analyze network and system data to identify infrastructure components, configurations, and interdependencies
• Collaborate with cross-functional teams to integrate discovery data into IT asset management and security systems
• Develop and implement strategies for continuous improvement of discovery processes and data accuracy in large-scale environments
• Provide subject matter expertise on networking protocols, system architectures, and asset discovery best practices
• Troubleshoot complex issues related to network discovery tool performance and data collection

Benefits

• In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
• No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED