Senior Information Systems Specialist

City of BerkeleyBerkeley, CA

About The Position

The City of Berkeley invites you to apply for the position of Senior Information Systems Specialist in the Department of Information Technology! In this role, you will support a variety of initiatives in connection with the City's Digital Strategic Plan, the Berkeley Resilience Strategy, and other long-term goals. You'll partner with staff from various City departments to assess hardware and software needs and develop innovative and intuitive solutions. As part of the IT Department, you'll join a dynamic team and serve as a technical authority in networking, virtual server management, Voice Over IP, disaster recovery, infrastructure and application security, cloud virtualization, Active Directory administration, Office 365 apps, and Intune Desktop and mobile device management. This position is at the forefront of ensuring the City's technology ecosystem operates efficiently, securely, and with the highest levels of performance.

Requirements

  • Equivalent to graduation from a four-year college, with major coursework preferably in information technology, computer science, network engineering, mathematics, business or public administration, or a field related to the department to which assigned.
  • Two (2) years of experience in managing and supporting IT systems or network infrastructure.
  • Experience in technical support, managing networks, or other relevant information technology work may be substituted for the education on a year-for-year basis.
  • Must be able to travel to various locations within and outside the City of Berkeley to meet program needs and to fulfill the job responsibilities.
  • When driving on City business, the incumbent is required to maintain a valid California driver's license as well as a satisfactory driving record.

Nice To Haves

  • Experience with Cisco routers and switches, LAN/WAN, MPLS, VLANs and QOS in a large-scale infrastructure
  • Virtual server management (including Nutanix and VMware Hyperconverged technologies)
  • Disaster and Recovery (experience with DRAAS technologies like Rubrik/Cohesity)
  • Security tools (experience with MFA, ATP, CrowdStrike, VPNs, WAFs and NACs)
  • VOIP network support
  • Cloud virtualization and storage (experience with Azure/AWS)
  • Active Directory administration in a Hybrid AD/Azure environment, O365 services including Email and Intune
  • Next Generation Firewalls (experience with firewalls like Palo Alto and Fortinet)

Responsibilities

  • Support a variety of initiatives in connection with the City's Digital Strategic Plan, the Berkeley Resilience Strategy, and other long-term goals.
  • Partner with staff from various City departments to assess hardware and software needs and develop innovative and intuitive solutions.
  • Serve as a technical authority in networking, virtual server management, Voice Over IP, disaster recovery, infrastructure and application security, cloud virtualization, Active Directory administration, Office 365 apps, and Intune Desktop and mobile device management.
  • Ensure the City's technology ecosystem operates efficiently, securely, and with the highest levels of performance.

Benefits

  • All the benefits of a career in the public sector
  • Fostering diversity, creativity, and innovation
  • Join a team of high-caliber, experienced staff with a shared mission of serving the Berkeley community and promoting an accessible, safe, healthy, environmentally-sound and culturally-rich city.
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