Senior Information Systems Engineer (Endpoint Systems)

ZscalerSan Jose, CA
$134,000 - $167,500Hybrid

About The Position

We are looking for a Senior Information Systems Engineer (Endpoint Systems) to join our team. This is a hybrid (3 days in office) role, reporting to the Manager, End User Engineering in the IT Digital Employee Experience (DEX) organization. This role designs, engineers, and operationalizes Zscaler’s secure, cloud-first end-user computing environment across Windows, macOS, BYOD, and mobile (iOS/Android)—ensuring endpoints are secure, compliant, resilient, and scalable. You will connect DEX strategy to execution by leading automation, self-service, and zero-touch provisioning initiatives, integrating core platforms, and serving as a senior technical escalation point to improve productivity, reduce risk, and modernize the end-user experience in a Zero Trust environment.

Requirements

  • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
  • 6+ years in enterprise endpoint/EUC engineering in cloud-first, digital-first environments
  • Proficiency in managing enterprise environments using Workspace ONE (Omnissa), Intune (MEM), or Jamf, with a strong focus on zero-touch deployment and end-to-end device lifecycle management
  • Experience operationalizing endpoint security (e.g., CrowdStrike), driving vulnerability remediation, and managing fleet-wide patching (e.g., Automox) to uphold a strict Zero Trust security posture
  • Advanced PowerShell/Python/shell with demonstrated API-driven integrations/workflows across IT, Security, identity, and ITSM, alongside experience supporting FedRAMP/regulated audit workflows with U.S. citizenship required

Nice To Haves

  • Experience implementing AI-powered endpoint analytics, predictive self-healing scripts, or intelligent automation to proactively optimize DEX outcomes
  • Hands-on proficiency with Workspace ONE (Omnissa) and Automox for end-to-end endpoint lifecycle management, including large-scale patching/vulnerability remediation
  • Exposure to AIOps, VDI / Desktop as a Service, and mature self-service programs with measurable outcomes

Responsibilities

  • Contribute to and execute endpoint strategy and future-state architecture across Windows, macOS, BYOD, and mobile
  • Engineer and operate endpoint lifecycle capabilities (zero-touch deployment, configuration, compliance, secure decommissioning)
  • Lead automation and self-healing remediation using scripting and API-driven workflows to reduce operational load
  • Integrate and optimize endpoint management and security platforms (Workspace ONE/Omnissa, Intune, Jamf, Automox, CrowdStrike, Okta/Entra, ServiceNow/Jira)
  • Drive endpoint security posture, patching, vulnerability remediation, and audit readiness; act as an L4 escalation point with RCA and durable fixes

Benefits

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks
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