Senior Information Security Engineer

Heartland Business Systems•Madison, WI

About The Position

This role provides security incident response services to customers, including analysis, containment, eradication, and recovery. Activities may include log reviews, malware analysis, evidence collection, and other forensic work as part of cybersecurity incident investigations. The role also advises on and deploys security technical solutions and performs internal- and external-oriented security assessments, including technical assessments, social engineering, broad-based risk assessments, and security posture assessments. Services may be delivered as individual projects or in a virtual Security Engineer (vSE) capacity. The engineer also works with the Practice Manager – Digital Forensics & Incident Response to identify and develop new technical cybersecurity offerings. As a member of the HBS Cybersecurity team, the engineer provides consultative and proactive security support to Heartland’s account base. The role leads incident response cases from start to finish, provides consulting and remediation, performs forensic analysis, and serves customers as a vSE. It also contributes to security solution design and optimization, product selection and research, configuration standards and best practices, and sales-team education. The position includes cross-training and mentoring colleagues, participation in on-call coverage for 24x7 incident response services, and meeting an annual billable-hour goal that may change as the business evolves.

Requirements

  • 8+ years of related IT experience.
  • 3+ years of Active Directory (AD) and Azure experience.
  • Bachelor’s degree or equivalent experience.
  • Maintain an outcome-focused mindset.
  • Strong prioritization skills.
  • Be a team player.
  • Maintain a professional attitude and respectful demeanor.

Responsibilities

  • Provide customer security incident response services, including analysis, containment, eradication, and recovery.
  • Lead incident response cases from beginning to end and provide consulting and remediation efforts.
  • Conduct forensic analysis to identify system artifacts relevant to cybersecurity incident response or digital investigations.
  • Serve as a Virtual Security Engineer (vSE) for customers.
  • Perform security assessments, including technical assessments, social engineering, broad-based risk assessments, and security posture assessments.
  • Advise on and deploy security technical solutions.
  • Develop knowledge of other technologies as directed by customer demand.
  • Present and explain security solutions to customers.
  • Provide sales consultants and fellow engineers with design assistance, review, validation, and optimization of security technologies and solutions.
  • Contribute to product selection and research, configuration standards, and best practices.
  • Educate sales teams on products and services.
  • Work as both a leader and contributor in a team environment, as assigned.
  • Cross-train and mentor other HBS employees.
  • Participate in on-call coverage for 24x7 incident response services.
  • Meet the annual billable-hour goal defined by HBS.
  • Work with the Practice Manager – Digital Forensics & Incident Response to identify and develop new technical cybersecurity offerings.

Benefits

  • Competitive compensation package, potentially including bonus, incentive, commission, fair wage, retirement plans, and benefits with HSA-compatible plans.
  • Growth opportunities.
  • Community involvement.
  • Personal development.
  • Employee and family celebrations.
  • Green initiatives.
  • Personal time off.
  • Work-life balance.
  • Recognition and awards.
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