Senior Implementation Project Manager - Stock Plan Services

Fidelity Investments • Covington, KY

6d • Onsite

About The Position

The Stock Plan Services team is seeking a Senior Implementation Project Manager to work in a fast-paced client-facing role, leading complex projects on behalf of both new and existing clients! This role is accountable for project execution, cross-functional coordination, risk management, and delivering a high-quality onboarding experience for clients and internal partners. Serving as the primary day-to-day contact for clients during onboarding, guiding them through platform transition activities. Coordinating tasks across Operations, Product, Technology, Legal, and other internal partners. Managing project documentation and ensuring accuracy, compliance, and adherence to Fidelity standards. Providing regular status reporting to stakeholders on progress, milestones, issues, and risks. Supporting a consistent and positive onboarding experience that establishes a strong foundation for long-term client satisfaction. Contributing to team knowledge-sharing, process improvements, and best-practice adoption.

Requirements

• Bachelor’s Degree or equivalent years of professional experience
• 3–5 years of experience in equity compensation, financial services, or project management
• Experience coordinating multi-workstream projects or client transitions
• Working knowledge of stock plan administration or a strong desire to develop subject-matter expertise
• Strong communication, influence, and organizational skills
• Ability to lead cross-functional project teams through structured plans and delivery commitments
• Strong capability to identify, document, and escalate risks and obstacles
• Clear and timely communication skills when facilitating discussions, resolving issues, and aligning partners
• Ability to build consensus and influence in a matrixed environment
• Strong attention to detail and a process-oriented approach
• Ability to thrive in a dynamic, fast-paced environment with shifting priorities

Responsibilities

• Serve as the primary day-to-day contact for clients during onboarding, guiding them through platform transition activities.
• Coordinate tasks across Operations, Product, Technology, Legal, and other internal partners.
• Manage project documentation and ensure accuracy, compliance, and adherence to Fidelity standards.
• Provide regular status reporting to stakeholders on progress, milestones, issues, and risks.
• Support a consistent and positive onboarding experience that establishes a strong foundation for long-term client satisfaction.
• Contribute to team knowledge-sharing, process improvements, and best-practice adoption.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior