Senior Implementation Project Manager - Stock Plan Services

Fidelity Investments • Covington, KY

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About The Position

The Stock Plan Services team is seeking a Senior Implementation Project Manager for a fast-paced, client-facing role leading complex projects for new and existing clients. The position is accountable for project execution, cross-functional coordination, risk management, and delivering a high-quality onboarding experience for clients and internal partners.

As part of the Implementation team, the role helps establish the foundation for each client’s long-term relationship with Fidelity. Its leadership supports operational excellence, reduces risk, and enhances the overall client experience across Stock Plan Services. The position serves as the primary day-to-day contact for clients during onboarding and guides them through platform transition activities.

Requirements

• Bachelor’s degree or equivalent years of professional experience.
• 3–5 years of experience in equity compensation, financial services, or project management.
• Experience coordinating multi-workstream projects or client transitions.
• Working knowledge of stock plan administration or a strong desire to develop subject-matter expertise.
• Strong communication, influence, and organizational skills.
• Ability to lead cross-functional project teams through structured plans and delivery commitments.
• Strong capability to identify, document, and escalate risks and obstacles.
• Clear and timely communication when facilitating discussions, resolving issues, and aligning partners.
• Ability to build consensus and influence in a matrixed environment.
• Strong attention to detail and a process-oriented approach.
• Ability to thrive in a dynamic, fast-paced environment with shifting priorities.
• Fidelity will not provide immigration sponsorship for this position.

Responsibilities

• Serve as the primary day-to-day contact for clients during onboarding and guide them through platform transition activities.
• Coordinate tasks across Operations, Product, Technology, Legal, and other internal partners.
• Manage project documentation and ensure accuracy, compliance, and adherence to Fidelity standards.
• Provide stakeholders with regular status reporting on progress, milestones, issues, and risks.
• Support a consistent and positive onboarding experience that establishes a strong foundation for long-term client satisfaction.
• Contribute to team knowledge-sharing, process improvements, and adoption of best practices.
• Lead complex projects for new and existing clients, coordinating project execution and cross-functional delivery.
• Manage project risks and support operational excellence while reducing risk.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior