Client Onboarding - Senior Implementation Manager, Associate/VP

JPMorganChase • Nashville, TN

5d

About The Position

Join our Client Onboarding team within Workplace Solutions and lead enterprise equity compensation implementations from project initiation through go-live and transition to ongoing service. As a Senior Implementation Manager, you will lead implementation projects across multiple stakeholders, translating business requirements into clear project plans and driving successful client delivery. This senior individual-contributor role requires strong project management, stakeholder management, critical thinking, and equity compensation expertise. This role offers the opportunity to take ownership of high-profile enterprise implementations, work with experienced specialists across the organization, and apply your industry expertise and project leadership to deliver meaningful outcomes for our clients.

Requirements

• 5+ years of relevant experience with demonstrated knowledge of equity compensation share plans.
• Experience leading large-scale or enterprise implementations across multiple stakeholders.
• Strong project management, stakeholder management, and communication skills.
• Strong critical-thinking, analytical, and solutioning skills.
• Ability to manage multiple priorities, influence outcomes, and drive decisions.
• Strong organizational skills and attention to detail.
• Bachelor's degree or equivalent professional experience.

Nice To Haves

• IPO implementation or IPO-readiness experience is helpful but not required.
• CEP, ECA, PMP, or similar qualification or relevant experience.
• Experience leading platform conversions or data migrations.

Responsibilities

• Lead enterprise implementations from discovery and planning through testing, go-live, and transition.
• Develop and manage Implementation project plans, milestones, dependencies, risks, and key decisions.
• Coordinate client and internal stakeholders across multiple functions and workstreams.
• Lead Implementation project governance, discovery sessions, requirements workshops, status meetings, and readiness reviews.
• Apply critical thinking and sound judgment to evaluate requirements, solve problems, and recommend practical solutions.
• Proactively manage risks, issues, scope changes, and competing priorities.
• Coordinate data conversion, validation, reconciliation, testing, and implementation-readiness activities.
• Drive accountability across project stakeholders while delivering a high-quality client onboarding experience.
• Mentor new joiners and contribute to implementation best practices and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior