Senior Implementation Engineer

Office Ally
$120,000 - $150,000Hybrid

About The Position

As a Senior Implementation Engineer, you will play a critical role in implementing our solutions for customers and ensuring accurate, reliable data flow across complex insurance and healthcare ecosystems. This is a hands-on implementation engineering role focused on building, configuring, and delivering customer integrations on a Java-based, configuration-driven platform. This is not a middleware tooling role. The work centers on XML-driven workflow configuration, expression and rules logic, payer API integration, and direct client engagement from scoping through go-live. Java experience is essential for reading, debugging, and extending platform behavior in code. This position is based in Concord, California. Local candidates are expected to work a hybrid schedule, with at least two days per week in the office. For highly qualified candidates located outside the area, remote work will be considered.

Requirements

  • Bachelor’s degree or equivalent experience in software development or healthcare technology
  • 8+ years of object-oriented development experience
  • Java development experience sufficient to read, debug, and extend existing code.
  • Strong SQL skills (Oracle preferred).
  • Experience with XML-based configuration, workflow, or business rules systems.
  • Experience consuming, troubleshooting, and supporting REST APIs.
  • Comfortable leading client-facing technical discussions.
  • Experience implementing and supporting EDI integrations, including ANSI X12 standards and transaction processing.
  • Experience working within Agile development environments.
  • Familiarity with Windows and Linux environments.
  • Experience using Git, Bitbucket, or similar version control systems.
  • Experience with CI/CD tools such as Jenkins.

Nice To Haves

  • Experience integrating with or supporting Guidewire ClaimCenter and Contact Manager in Property & Casualty insurance environments.
  • Familiarity with Guidewire ecosystem concepts including policies, claims workflows, messaging, and integrations.
  • Experience with healthcare transaction processing or clearinghouse operations.
  • Familiarity with XML, JSON, SOAP, and YAML.
  • Exposure to Maven, Gradle, Docker, Kubernetes, and the ELK Stack.
  • Experience using JIRA, Confluence, and Microsoft Teams.
  • Familiarity with AI-assisted development tools such as Claude and GitHub Copilot.
  • Experience with Playwright or other modern test automation frameworks.
  • Strong commitment to data privacy and security, including HIPAA, PHI, and PII compliance requirements.
  • Proven ability to manage multiple concurrent client implementations independently.

Responsibilities

  • Lead technical scoping conversations directly with clients by conducting discovery sessions, gathering requirements, assessing environments, and defining integration scope before development begins.
  • Translate client requirements into working implementations by configuring XML-driven workflow logic, developing business rules, and extending platform functionality in Java when needed.
  • Build Java code extensions and customizations
  • Own the full client implementation lifecycle: Scoping, Build, Testing, Deployment, and Post-go-live support.
  • Implement X12 835/837 transaction handling logic within a configuration-driven framework, including field-level business rules and payer-specific exceptions.
  • Integrate with REST APIs from payers, clearinghouses, and systems such as Guidewire ClaimCenter and Contact Manager.
  • Read, troubleshoot, and extend Java code to add custom actions, methods, and integrations.
  • Apply Shift Left engineering practices including early validation, automated testing, and continuous quality checks.
  • Build and maintain automated test coverage using Playwright or similar testing frameworks.
  • Leverage AI-assisted development tools (Claude, GitHub Copilot, etc.) to accelerate debugging, analysis, mapping, and implementation efforts.
  • Troubleshoot complex client implementation issues and ensure successful onboarding and long-term production stability.
  • Identify opportunities to improve implementation patterns, automation, tooling, operational efficiency, and data quality.

Benefits

  • medical
  • dental
  • vision coverage
  • 401(k) with company match
  • paid time off
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